Software Integrity Engineer, Test Engineering & Engineering Efficiency

Apple Inc.; Cupertino (CA); Presencial; USD 103 000 - 201 000; Tempo integral

Resumo da oferta

Apple Inc. in Cupertino, California, is seeking a Software Integrity Engineer in Test Engineering & Engineering Efficiency to screen and triage bug reports, analyze logs, and prioritize user feedback across Apple platforms.

You will identify automation opportunities and build tools to improve triaging, leveraging ML methods to accelerate feature delivery. A strong emphasis on collaboration with software engineers and QA teams is essential.

Qualificações

• One year of experience diagnosing and triaging software issues.
• Bachelor's degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Experience with using Agentic ML methods for software development and data processing, including developing evaluation methods for assessment of results.
• Experience with bug/issue ticketing systems is a plus.

Responsabilidades

• Screen and triage incoming bug reports, analyze logs, and prioritize user feedback.
• Analyze diagnostic logs and internal analytics to identify trends and opportunities for automation.
• Design, build, maintain, evaluate and use automation tools to improve triaging efficiency.
• Use modern ML methods to accelerate delivery of new features/systems for triaging and ensure existing processes do not regress.

Conhecimentos

Triaging software issues

Communication skills

Analytical thinking

Formação académica

Bachelor's degree in computer science

Descrição da oferta de emprego

Software Integrity Engineer, Test Engineering & Engineering Efficiency

Cupertino, California, United States Software and Services

Apple is where individual imaginations gather together, committing to the values thatlead to great work. Every new product we build, service we create, or Apple Storeexperience we deliver is the result of us making each other’s ideas stronger. Thathappens because every one of us shares a belief that we can make somethingwonderful and share it with the world, changing lives for the better. It’s the diversity ofour people and their thinking that inspires the innovation that runs through everythingwe do. When we bring everybody in, we can do the best work of our lives. Here, you’lldo more than join something — you’ll add something.Do you flourish in a highly collaborative, fast-paced, evolving environment with rapidlychanging priorities? We’re a team of impactful decision makers, problem solvers,debuggers, and engineers who work alongside some of the best software engineers inthe world! We're here to ensure Apple delivers amazing software features that performat their best for our passionate customers across the globe. You’ll be partnering withthe software engineers, quality engineering, and engineering program managersresponsible for the system user experience by investigating and analyzing issues andhelping ship great software to users of all Apple hardware.

Description

As a Software Integrity Engineer in the Intelligent System Experience organization, you will screen and triage incoming bug reports, analyze logs, and prioritize user feedback. You will help our engineering teams spot emerging trends from issues filed by Apple employees, external developers, and users before they reach customers. Triaging will involve analyzing diagnostic logs and internal analytics, and you will contribute to our triaging efficiency by analyzing data to identify new opportunities for automation, then designing, building, maintaining, evaluating and using automation tools. You’ll use modern ML methods to accelerate delivery of new features/systems for triaging, ensuring that existing processes do not regress. Your contributions will have a direct impact on the devices billions of users rely on.We are looking for an enthusiastic, curious, and technically savvy teammate who can juggle a variety of tasks efficiently. As a driving force behind the system experience on all Apple platforms including iOS, iPadOS, watchOS, tvOS, visionOS, and macOS, your contributions will help continue to push forward the devices that countless users rely on. Above all, we value passion when building products that will leave a lasting positiveimpact on the world.

Minimum Qualifications

• One year of experience diagnosing and triaging software issues
• Bachelor's degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement

Preferred Qualifications

• Excellent verbal and written communication skills
• Ability and willingness to strictly manage time spent triaging issues to ensure timely turnaround
• Strong analytical and problem-solving skills
• Experience with using Agentic ML methods for software development and data processing, including developing evaluation methods for assessment of results
• Proactive, self-motivated, and detailed in every aspect of diagnosis and documentation
• Eagerness to learn new things and grow your skills on the job
• Experience with bug/issue ticketing systems is a plus

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $103,200 and $201,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.