Software Implementation Specialist

VIP (Vermont Information Processing); Colchester (VT); Hybrid; USD 46,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Vision and Dental Expense Reimburse

401k Match & Employer Contributions

Life and Disability Insurance

Health Savings and Flexible Spending

Paid Parental Leave

Discounted Gym Memberships

Combined Time Off and Floating Borders

Flex and Hybrid Schedules

On-site Child Care Center (VT)

On-site Fitness Center (VT)

On-site Health Clinic (VT)

Job summary

VIP (Vermont Information Processing) in Colchester, VT is seeking a Software Implementation Specialist to install, train, and support our Route Accounting System solutions for beverage distributors. You will build direct relationships with customers, manage on-site deployments, and contribute to data conversions and software upgrades.

The role blends hands-on installation work with customer training, requires strong organization and communication, and offers a hybrid schedule, competitive

Qualifications

• Must be highly organized and detail-oriented.
• Effective communication skills, both written and oral.
• Effective at teaching and training in a resourceful way.
• Self-motivated with the ability to work independently and as a team player.
• Ability to multitask and handle multiple projects and customers.
• A desire to learn new technologies and provide innovative ideas in the implementation team.

Responsibilities

• Learn how to install, use and set-up VIP Solution Packages and Software.
• Successfully understand VIP Software with the knowledge to install and train at VIP customer sites.
• Installation Includes: Preparatory data conversion and hardware set-up.
• Training Includes: On-site support and customer service to existing customers to include troubleshooting issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to Development Teams.

Skills

Highly organized

Effective communication

Teaching and training

Self-motivated

Multitasking

Willingness to learn

Travel readiness

Job description

Annual Compensation: $45,760 - 52,000

Position Type: Full-time, Hybrid (3-days on-site in Colchester, VT)

VIP is seeking an enthusiastic, organized, and customer-oriented team player for the role of Software Implementation Specialist on our RAS (Route Accounting System) Installation Team. This team installs a wide variety of beverage software for our distributor customers, including applications that manage pricing, inventory, financials and beverage distribution analytics. In this role, you'll build direct relationships with existing and new customers, gain hands-on project management experience, and contribute to the enhancement of our growing software solutions.

Primary Responsibilities

• Learn how to install, use and set-up the various components of VIP Solution Packages and Software
• Successfully understand VIP Software with the knowledge to install and train at VIP customer sites
• Installation Includes: Preparatory data conversion and hardware set-up
• Training Includes: On-site support and customer service to existing customers to include troubleshooting issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to our various Development Teams

Required Qualifications

• Must be highly organized and detail-oriented
• Effective communication skills, both written and oral
• Effective at teaching and training in a resourceful way
• Self-motivated with the ability to work independently and as a team player
• Ability to multitask and handle multiple projects and customers
• A desire to learn new technologies and provide innovative ideas in the implementation team
• 30%-50% travel within the US
• Knowledge of beverage distribution is a plus!

Benefits Include

• Health Insurance
• Vision and Dental Expense Reimbursement
• 401k Match & Employer Contributions
• Life and Disability Insurance
• Health Savings and Flexible Spending Accounts
• Paid Parental Leave
• Discounted Gym Memberships
• Combined Time Off and Floating Holidays
• Flex and Hybrid Schedules
• On-site Child Care Center (VT)
• On-site Fitness Center (VT)
• On-site Health Clinic (VT)

Compensation is based on a variety of factors including skills, experience, and industry background. The range listed here represents our best faith estimate for the role.

All full time job offers are contingent upon passing a pre-employment drug screening and background check.