Software Escalation Engineer: Code & Troubleshoot Pro

Glocomms; California; On-site; USD 120,000 - 135,000; Full time

Job summary

A leading company is seeking a driven Software Escalation Engineer to join their high-impact applications team. This role involves providing advanced technical support, resolving complex issues, and collaborating across teams. Ideal candidates will have experience in C#, .NET, and SQL, with strong problem-solving skills. This full-time position offers a competitive salary range and opportunities for professional growth.

Qualifications

• At least 2 years of experience with C# and .NET technologies.
• Strong background in SQL databases, including writing and optimizing stored procedures.
• Experience in building and debugging web applications.

Responsibilities

• Provide advanced technical support for core software products.
• Investigate and resolve complex customer-reported issues.
• Develop patches, diagnostic tools, and workarounds.

Skills

C#

.NET

SQL

Multithreaded programming

Problem-solving

Communication

Teamwork

Job description

A leading company is seeking a driven Software Escalation Engineer to join their high-impact applications team. This role involves providing advanced technical support, resolving complex issues, and collaborating across teams. Ideal candidates will have experience in C#, .NET, and SQL, with strong problem-solving skills. This full-time position offers a competitive salary range and opportunities for professional growth.