Software Engineer--TOW operations--DevOps

Truist; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid holidays and PTO

Volunteer or additional time off

Job summary

Truist seeks a dedicated software engineer to drive cloud operations and AI-enabled observability in a financial services environment. The role emphasizes payment operations, AI adoption, SRE practices, and robust DevOps.

You will work with Dynatrace, Telemetry, and Splunk to monitor and optimize performance in a fast-paced setting. As part of a cross-functional team, you will design, develop, test, and maintain software components, mentor junior engineers, and ensure secure coding and reliable

Qualifications

• Bachelor's degree in computer science, Software Engineering, or related field with 5 years of relevant experience or equivalent education and training.
• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.

Responsibilities

• Independently designs, develops, tests, and maintains complex software components and services addressing business and user requirements.
• Implements advanced features and enhancements using established coding standards, architectural patterns, and development best practices.
• Leads code reviews and provides constructive feedback to ensure code quality, maintainability, and performance.
• Collaborates with cross-functional technical teams to plan and execute technical initiatives, ensuring timely delivery of solutions.
• Troubleshoots, debugs, and resolves complex software defects and production issues, applying root-cause analysis and corrective actions.
• Participates actively in the full software development lifecycle, including requirements analysis, design discussions, development, testing, deployment, and support.
• Applies secure coding practices, testing strategies, and documentation standards to ensure software quality and compliance with organizational guidelines.
• Mentors and supports junior engineers to foster technical growth and adherence to best practices.
• Utilizes and contributes to existing frameworks, tools, and technologies to enhance application development across relevant technology domains.

Skills

Software Development experience

Information systems knowledge

Education

Bachelor's degree in computer science, Software Engineering, or related field

Tools

Dynatrace

Telemetry

Splunk

Job description

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Responsible to drive CLOUD OPERATIONS

Payment Operations, AI Adoption, SRE Skill & Knowledge, Strong DevOps knowledge

AI ways of building Operations, AI ops tools, Dynatrace, Telemetry, Splunk

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Independently designs, develops, tests, and maintains complex software components and services addressing business and user requirements.
• Implements advanced features and enhancements using established coding standards, architectural patterns, and development best practices.
• Leads code reviews and provides constructive feedback to ensure code quality, maintainability, and performance.
• Collaborates with cross-functional technical teams to plan and execute technical initiatives, ensuring timely delivery of solutions.
• Troubleshoots, debugs, and resolves complex software defects and production issues, applying root-cause analysis and corrective actions.
• Participates actively in the full software development lifecycle, including requirements analysis, design discussions, development, testing, deployment, and support.
• Applies secure coding practices, testing strategies, and documentation standards to ensure software quality and compliance with organizational guidelines.
• Mentors and supports junior engineers to foster technical growth and adherence to best practices.
• Utilizes and contributes to existing frameworks, tools, and technologies to enhance application development across relevant technology domains.

Qualifications

Required Qualifications

• Bachelor's degree in computer science, Software Engineering, or related field with 5 years of relevant experience or equivalent education and training.
• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.

Preferred Qualifications

• 5+ years Software Development
• AI ways of building Operations, AI ops tools, Dynatrace, Telemetry, Splunk

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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