Software Engineer (Site Reliability)

NetJets; Columbus (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Employee Assistance Program

401(k) plan with matching

Job summary

NetJets, the leader in private aviation, is looking for a Site Reliability Engineer in Columbus, Ohio. This position involves designing and optimizing systems that enhance airline operations and customer experiences. Ideal candidates will have a Bachelor's degree in Computer Science or Engineering, and 2-4 years of relevant experience.

NetJets offers comprehensive benefits including medical, dental, vision, and a 401(k) plan with substantial employer matching. You will work in a dynamic environment seeking innovative solutions.

Qualifications

• 2-4 years of experience in software engineering or related roles.
• Strong understanding of system design, scalability, and production support.
• Experience with API integration and tooling preferred.

Responsibilities

• Design and implement reliable, scalable software solutions.
• Build and maintain automated CI/CD pipelines.
• Ensure quality and security in software lifecycle.

Skills

Software engineering experience

Proficient in scripting and programming (e.g., Python)

Cloud platforms knowledge (e.g., AWS)

Communication and collaboration skills

Education

Bachelor's in Computer Science or Computer Engineering

Tools

Jenkins

WebSphere

Git

Datadog

Job description

NetJets, the global private aviation leader for over 60 years, is seeking a Site Reliability Engineer to design, build, and optimize systems that support airline operations, customer experience, and logistics platforms.

Purpose of Position

Are you a curious and passionate engineer who desires to drive innovation in software and applications or data solutions for the undisputed leader in private aviation? Do you want a high level of ownership in solving complex problems? Does the challenge of designing software or data solutions that leverage groundbreaking automation for airline operations, customer experience and logistics appeal to you? If so we are excited to have you join our software engineering ranks.

Tasks And Responsibilities

• Drive the design and implementation of reliable, scalable software solutions, ensuring new features and enhancements meet availability, resilience, and performance standards.
• Partner with cross‑functional teams—including architecture, infrastructure operations, cybersecurity, and data—to design and implement systems that balance business functionality with operational reliability and risk mitigation.
• Build and maintain automated CI/CD pipelines to enable consistent, repeatable, and efficient build, test, and deployment processes.
• Embed quality and security into the software lifecycle by implementing automated testing, code quality checks, vulnerability scanning, and pipeline enforcement (unit test coverage, static analysis, and compliance checks).
• Develop and enhance observability and operational practices (monitoring, alerting, logging) to proactively detect and respond to system issues.
• Work within an agile environment to iteratively deliver high-impact improvements while continuously improving system reliability, performance, and operational efficiency.

Education

Bachelor's in Computer Science or Computer Engineering.

Years Of Experience

2–4 years of experience.

Core Competencies

• Service‑Oriented
• Curiosity
• Collaboration
• Adaptability
• Strives For Positive Results

Knowledge, Skills, Abilities And Other (KSAOs)

• 2–4 years of experience in software engineering or related roles, with a strong understanding of system design, scalability, and production support.
• Proficient in scripting and programming (e.g., Python) to automate operational tasks, reduce toil, and improve system reliability is a must. Experience with API integration and tooling is preferred.
• Working knowledge of cloud platforms (e.g., AWS), including compute, networking, and storage services. Familiarity with infrastructure‑as‑code and distributed system architectures is a plus.
• Exposure to supporting Jenkins, WebSphere, BitBucket, Git, Nexus, Tomcat, and APM tools such as Datadog.
• Strong communication and collaboration skills, with the ability to lead or contribute effectively during incident response, root cause analysis (RCA), and cross‑team coordination.

How NetJets Supports You

NetJets offers a comprehensive suite of benefits to support your mind, body, and life.

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long‑Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support