Software Engineer -- Night Shift

Dematic; Grand Rapids (MI); On-site; USD 65,000 - 140,000; Full time

Job summary

Join a forward-thinking company as a Software Support Engineer, where you'll provide critical second-level support while working a rotating night shift. This role offers a unique opportunity to collaborate with engineers and customers, troubleshoot technical issues, and ensure seamless integration of material handling solutions. With a competitive salary range and a commitment to career development, this position is perfect for those eager to grow in a dynamic environment. If you have a passion for technology and a desire to make a difference, this role is for you.

Benefits

Career Development

Competitive Compensation

Global Opportunities

Pay Transparency

Qualifications

• 2+ years of experience in software, network, or hardware engineering.
• Strong knowledge of Oracle and MS SQL databases.

Responsibilities

• Assist engineers with system integration and application quality testing.
• Provide technical support to customers on-site and troubleshoot server hardware.

Skills

Programming Languages

Networking

Database Management

Technical Support

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Software Engineering

Tools

Oracle Database

MS SQL Database

Windows Operating Systems

Job description

Join Our Team: Software Engineer -- Night Shift at Dematic

Dematic is seeking a talented Software Support Engineer to provide remote, second-level customer support within our Customer Service team. The role involves working on a rotating 12-hour night shift schedule, four nights on and four nights off. You will collaborate closely with customers, first-level technicians, and software/technical engineers to resolve issues. The position may also require on-site support during emergencies. Ideal candidates will have knowledge of multiple programming languages, operating systems, databases, and networking.

What We Offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn more: Dematic Careers

Dematic is an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. This policy covers all employment terms, including recruiting, hiring, promotion, and termination.

The estimated base pay range is $65,000 - $140,000, with final compensation determined by location, education, experience, and skills.

Tasks and Qualifications

What You Will Do:

• Assist project and technical engineers with system integration
• Support application quality testing
• On-site installation, commissioning, and testing of material handling solutions
• Provide technical support to customers on-site
• Troubleshoot server hardware, Ethernet networks, and peripherals
• Review sales and functional specification documentation
• Travel approximately 5% within the U.S.
• Participate in on-call rotations during non-business hours

What We Are Looking For:

• Bachelor's Degree in Computer Science, Software Engineering, or related field
• Minimum 2 years of experience in software, network, or hardware engineering (preferably in Material Handling)
• Experience with Oracle and MS SQL databases
• Experience with Windows operating systems

Additional Details

• Seniority Level: Entry Level
• Employment Type: Full-Time
• Job Function: Engineering and IT
• Industries: Transportation, Logistics, Supply Chain

Referrals can double your chances of interviewing at Dematic. Stay updated on new Software Engineer opportunities in Grand Rapids, MI.