Software Engineer (Hybrid)

AFMIC American Family Mutual Insurance Company, S.I.; Madison (WI); Hybrid; USD 80,000 - 131,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and pension

Annual incentive

9 holidays

PTO 23 days

Student loan repayment

Paid-family leave

Job summary

American Family Insurance in Madison, WI seeks a Software Engineer for the Digital Claims team to design, build, and maintain customer-facing digital claims experiences. You’ll work on a modern stack (React, NestJS, TypeScript, AWS) delivering production-ready, high-quality web applications in a collaborative, fast-moving environment.

This hybrid role emphasizes reliable engineering practices, testing, and observability, with opportunities to apply AI-assisted development tools and participate

Qualifications

• Demonstrated experience providing customer-driven solutions, support or service.
• Basic knowledge and understanding of integration and migration strategies and technologies.
• Basic knowledge and understanding of application architecture, design alternatives, and development standards.
• Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience interpreting, modifying and writing application system design and program specifications.
• Demonstrated experience using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience using relational databases and standard query language (SQL).
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid knowledge and understanding of activities, tasks, tools and techniques for testing applications to ensure adherence to functional and quality requirements.

Responsibilities

• Design, build, and deliver features for customer-facing digital claims applications while adhering to engineering standards and quality requirements.
• Analyze system dependencies, integration points, and impacts of proposed changes; provide recommendations and solutions.
• Maintain clear documentation for design decisions, estimates, code components, performance metrics, and system updates.
• Develop and execute unit and integration tests, and contribute to broader team testing efforts.
• Collaborate with teammates to evaluate workflows, data usage, and processes to validate requirements.
• Create secure, high-quality, high-performing code while supporting team standards for design, quality, and security.
• Participate in team initiatives and take on additional responsibilities to help achieve team goals.

Skills

Customer-driven solutions

Integration knowledge

Application architecture

Software development

SQL

SDLC

Testing

Security

React

NestJS

TypeScript

AWS

Git

CI/CD

Jest

Datadog

Tools

React

NestJS

TypeScript

AWS

Git

CI/CD

Jest

Datadog

Job description

About the role

Join the Digital Claims team as a Software Engineer and build, maintain, and elevate the digital claims experience for our customers. If you’re a collaborative, driven problem-solver who thrives on learning new technologies, adapting quickly, and delivering high-quality, user-centric web applications, we want you on our team! You’ll work with a focused engineering team across the full development life cycle, from evaluating design options and dependencies to testing and shipping production-ready code, using a modern stack that includes React, NestJS, TypeScript, and AWS. We value reliable engineering practices and a forward-thinking approach to development, including using AI-assisted tools to streamline our daily workflows. You will report to Senior Manager, Engineering. This hybrid role is not open to sponsorship.

Compensation

Position Compensation Range: $80,000.00 - $131,000.00. Pay Rate Type: Salary. Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

Design, build, and deliver features for customer-facing digital claims applications while adhering to engineering standards and quality requirements. Analyze system dependencies, integration points, and impacts of proposed changes; provide recommendations and solutions. Maintain clear documentation for design decisions, estimates, code components, performance metrics, and system updates. Develop and execute unit and integration tests, and contribute to broader team testing efforts. Collaborate with teammates to evaluate workflows, data usage, and processes to validate requirements. Create secure, high-quality, high-performing code while supporting team standards for design, quality, and security. Participate in team initiatives and take on additional responsibilities to help achieve team goals.

Specialized Knowledge & Skills Requirements

Demonstrated experience providing customer-driven solutions, support or service. Basic knowledge and understanding of integration and migration strategies and technologies. Basic knowledge and understanding of application architecture, design alternatives, and development standards. Demonstrated experience developing complex software/systems using one or more programming language. Demonstrated experience interpreting, modifying and writing application system design and program specifications. Demonstrated experience using and supporting integration and communications technologies between applications, databases and technology platforms. Demonstrated experience using relational databases and standard query language (SQL). Solid knowledge and understanding of systems development life cycle (SDLC). Solid knowledge and understanding of activities, tasks, tools and techniques for testing applications to ensure adherence to functional and quality requirements.

Preferred Qualifications

Experience with React and NestJS development. Proficiency in HTML, CSS, JavaScript, and TypeScript. Familiarity with AWS services, including Fargate, Lambda, and DynamoDB. Experience with Git and CI/CD pipelines, preferably GitLab. Knowledge of automated testing frameworks, such as Jest. Ability to troubleshoot applications using logs and observability tools like Datadog. Experience leveraging AI-assisted development tools while reviewing, testing, and maintaining ownership of code quality.

Licenses

Licenses: Not Applicable.

Travel Requirements

Travel Requirements: Up to 10%.

Physical Requirements

Physical Requirements: Work that primarily involves sitting/standing.

Working Conditions

Working Conditions: Not Applicable.

Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.

Offer to selected candidate will be made contingent on the results of applicable background checks. Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions. Sponsorship will not be considered for this position unless specified in the posting. In this hybrid role you will be expected to work a minimum of 10 days per month out of our Madison, WI or Boston, MA offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.

Company Background

American Family Insurance, based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships.

American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 202 on the Fortune 500 list.

American Family has a current 'a+' credit rating through AM Best, and has distinction as a "Standing the Test of Time" company, which is represented by having an AM Best financial strength rating of 'A' or better for at least 75 years.

The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance. The company has approximately 10,500 employees nationwide.