Product Analyst (Hybrid)

American Family Insurance; United States; Hybrid; USD 69,000 - 115,000; Full time

Job summary

American Family Insurance in the United States is seeking a data-driven analyst to join our pricing, product, and underwriting teams. The role focuses on delivering actionable analysis, building reports, and supporting profit and growth initiatives.

You will partner with product, pricing, actuarial, underwriting, and state teams to translate business questions into data requirements, monitor product performance, and recommend improvements.

Qualifications

• Experience using SQL or BigQuery for data analysis.
• Proficiency with Excel and data visualization tools.
• Understanding of insurance product design and underwriting concepts.

Responsibilities

• Provide analysis, insights, and recommendations to leadership affecting profit and growth.
• Develop reports and analyses on product development, underwriting guidelines, and processes.
• Analyze information to identify root causes and opportunities to improve practices.
• Monitor product performance and recommend changes based on data.
• Support pricing activities and rate reviews.
• Translate business questions into analytical requirements and communicate findings clearly.

Skills

Customer-driven solutions

Analytical mindset

Independent worker

Prioritization

Tools

SQL/BigQuery

Excel

Dashboard/Visualization tools

PowerPoint

Competitive-intelligence tools

AI-assisted analytics workflows

Job description

Position Compensation Range

Position Compensation Range: $69,000.00 - $115,000.00

Pay Rate Type: Salary. Compensation may vary based on the job level and your geographic work location.

Relocation support is offered for eligible candidates.

Work Arrangement and Internal Candidates

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN 55305; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034.

Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.

Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications.

We will not consider candidates who require current or future sponsorship for this position.

Primary Accountabilities

• You will provide analysis, insights, and recommendations to leadership/management that will affect profit and growth plan execution on an ongoing basis, including recurring product monitoring and state or program reviews.


• You will develop reports and analyses and recommend strategies related to product development or enhancement, product language, underwriting guidelines, processes, and channel-specific business practices.


• You will analyze information, identify root causes, and present opportunities to improve product or business practices and procedures.


• You will monitor effectiveness of current products and recommend changes and/or enhancements to management based on performance, customer, market, and competitive results.


• You will analyze information and data to help formulate and execute operational plans; independently manage routine analysis and partner with others on more complex work.


• You may specialize in supporting pricing activities related to rate reviews, profit and loss ratio-based reviews, experience rating programs, post-implementation monitoring, or product and underwriting actions.


• You will research philosophies and strategies that support growth and long-term profitability goals, including competitor activity and marketplace trends.


• You will translate business questions into clear analytical requirements, acquire or coordinate the needed data, validate results, and communicate findings in a straightforward story.


• You will build effective working relationships with product, state management, pricing/actuarial, underwriting, claims, and other partners to improve the quality and usefulness of analysis.


• You will identify opportunities to improve, document, or automate recurring analysis and reporting processes.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.


• Demonstrated experience with various PC software applications and Microsoft Office products and with analytical or reporting tools used to organize, analyze, validate, and present data.


• Solid knowledge and understanding of insurance product design and underwriting concepts in area of expertise.


• Solid knowledge and understanding of market research and marketplace trends in insurance coverage, with the ability to connect external developments to product performance.


• Basic knowledge and understanding of project management methodologies, metrics, practices, techniques and tools, including independently managing timelines, dependencies, and stakeholder communication for assigned work.

Additional Qualifications

• Demonstrated analytical and problem-solving skills, including experience investigating variances, validating results, and communicating recommendations.


• Ability to work independently on routine and moderately complex assignments, prioritize competing work, and seek guidance when appropriate.


• Experience with SQL or BigQuery, Excel, dashboard or visualization tools, PowerPoint, competitive-intelligence tools, or AI-assisted analytical workflows.


• Familiarity with personal lines products, product monitoring, rate reviews, root-cause analysis, or cost-benefit analysis.

Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.

Offer to selected candidate will be made contingent on the results of applicable background checks. Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions. Sponsorship will not be considered for this position unless specified in the posting.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.

American Family Insurance, based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 202 on the Fortune 500 list. American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for at least 75 years. The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance. The company has approximately 10,500 employees nationwide.