Software Engineer, Forward Deployed AI
Ramp
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Ramp is seeking a software engineer on the AI Solutions team to co-lead customer engagements. You’ll work with an AI Solutions Strategist to cover technical discovery, design, prototyping, and production readiness.
This deeply client-facing role involves guiding projects from bootcamp through implementation, launch, and steady production use. You’ll translate business goals into secure, scalable system requirements, partner with customers to map workflows, and develop architecture artifacts.
Qualifications
- Experience shipping production software in high-ownership environments.
- Direct work with enterprise customers from discovery to production implementation.
- Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering.
- Strong fundamentals in ML/GenAI, including problem decomposition, evaluation, and deployment trade-offs.
- Strong coding ability in Python, TypeScript/JavaScript, Java, Go, or similar.
- Ability to design secure, scalable systems and produce clear technical documentation.
- Comfort working across APIs, integrations, data pipelines, customer systems, and cloud infrastructure.
- Experience with cloud architecture on AWS, GCP, or Azure, and distributed systems patterns.
- Experience building LLM systems, including RAG, agents, monitoring, and evals.
- Willingness to travel up to ~75% as needed
Responsibilities
- Translate customer goals into system requirements covering security, privacy, reliability, performance, scalability and cost.
- Work with customers to understand workflows, constraints, systems, data quality, and blockers.
- Create and maintain solution architecture artifacts (context diagrams, data flow, integration plans).
- Define security models, access patterns, and auditability.
- Develop evaluation plans, tests, and red-teaming.
- Plan operations: monitoring, alerting, incident response, runbooks.
- Reuse Ramp primitives to build efficient solutions.
- Prototype workflows with end users to prove product-market fit.
- Drive projects from discovery to production launch and handoff.
- Ensure deployed workflows are reliable, measurable, and adopted by customers.
- Convert deployments into reusable patterns and playbooks for future projects.
Skills
Tools
Job description
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
This is a deeply client-facing role. You will spend significant time with customers and end users, moving projects from bootcamp and workflow discovery through implementation, launch, and steady production usage.
What You’ll Do
- Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost.
- Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers.
- Create and maintain solution architecture artifacts:
- System context and data flow diagrams
- Integration plan across Ramp and customer systems
- Security model covering permissions, access patterns, and auditability
- Evaluation plan covering quality metrics, acceptance tests, and red-teaming
- Operational plan covering monitoring, alerting, incident response, and runbooks
- Leverage core Ramp primitives to build efficiently, reusing existing product capabilities wherever possible.
- Prototype and validate workflows with end users to de-risk the approach and prove product-market fit.
- Drive projects from bootcamp and technical discovery through implementation, production launch, and operational handoff.
- Ensure deployed workflows are reliable, supportable, measurable, and adopted by customer teams.
- Convert deployments into reusable patterns, components, and playbooks for future AI Solutions projects.
What You Need
- Experience shipping production software in high-ownership environments.
- Ability to work directly with enterprise customers from discovery through production implementation.
- Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering.
- Strong fundamentals in ML/GenAI, including problem decomposition, evaluation, and deployment trade-offs.
- Strong coding ability in at least one of: Python, TypeScript/JavaScript, Java, Go, or similar.
- Ability to design secure, scalable systems and produce clear technical documentation.
- Comfort working across APIs, integrations, data pipelines, customer systems, and cloud infrastructure.
- Experience with cloud architecture on AWS, GCP, or Azure, and distributed systems patterns.
- Experience building LLM systems, including RAG, agents, monitoring, and evals.
- Willingness to travel up to ~75% as needed, flexible based on project needs and client needs
- Nice to have: Familiarity with finance operations workflows such as AP, procurement, expenses, close, reconciliation, and reporting.
Benefits Available To All Full-time Ramp Employees (Global)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
United States
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
Canada
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
United Kingdom
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Note
Referral Instructions and Other Notices removed in refinement.
Ramp Applicant Privacy Notice
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
