Technical Consultant, Commercial

Ramp; United States; Remote; USD 125,000 - 190,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Travel stipend

Weekly coffee stipend

US medical, dental & vision insurance

One Medical membership

401(k) with employer match

Fertility HRA

Parental leave

Pet insurance

Relocation support to NYC or SF

Canada health coverage

Employee assistance program

Private medical insurance (UK)

Job summary

Ramp, a leader in fintech infrastructure for finance teams, is seeking a Technical Consultant focused on commercial partnerships. You will serve as the technical and financial SME, designing solutions that align with customer needs through Ramp and partner integrations, and guiding cross-functional teams from onboarding to expansion.

You will collaborate with Sales, Product and Engineering to evolve Ramp capabilities, ensuring scalable implementations for high-growth customers and delivering

Qualifications

• Bachelor's degree in computer science, engineering, finance, business or related field.
• 2+ years in technical consulting, solutions engineering, implementation, or similar customer-facing technical role.
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
• Comfort with APIs, integration logic, and explaining concepts to stakeholders.
• Strong communication, ability to translate technical solutions into business value and guide scalable approaches.
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
• Excellent organization and problem-solving skills with ownership and bias toward action.

Responsibilities

• Act as a technical advisor to customers and Ramp’s internal teams during high-value implementations and expansions.
• Partner with Customer Activation and Account Management to assess requirements and propose scalable ERP/HRIS/API solutions.
• Collaborate with onboarding and implementation leads to support technical workstreams and faster time-to-value.
• Troubleshoot integration blockers and guide customers through configuration decisions without coding.
• Define customer success criteria from onboarding through expansion and represent Ramp’s capabilities externally.
• Influence product roadmap by channeling customer pain points to Product and Engineering teams.

Skills

Technical consulting

SaaS/Fintech experience

Strong communication

Cross-functional collaboration

Ownership & initiative

Education

Bachelor's degree in CS/Engineering/Finance/Business

Tools

ERP systems

APIs & integration

System architecture

Job description

Technical Consultant, Commercial

Location: Remote (US); New York, NY (HQ); San Francisco, CA

Employment Type: Full time

Location Type: Remote

Department: Sales

Compensation: SF/NY OTE $138,400 – $190,300 Offers Equity

Compensation: Nationwide OTE $124,560 – $171,270 Offers Equity

The final compensation will depend on the location and level at which the candidate is hired.

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.

You’ll define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.

This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.

What You’ll Do

• Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
• Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
• Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
• Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
• Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

What You Need

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
• Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
• Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• United States One Medical annual membership
• United States 401(k), including employer match on contributions made while employed by Ramp
• United States Fertility HRA (up to $10,000 per year)
• United States Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• United States Pet insurance
• United States In-office perks: lunch, snacks, drinks, and more
• United States Relocation expense coverage to NYC or SF (if needed)
• Canada Group medical, dental, and vision coverage through Sun Life
• Canada Life, AD&D, and disability coverage
• Canada Fertility drug coverage (up to $4,000 lifetime)
• Canada Group Retirement Plan with employer match (RRSP + DPSP)
• Canada Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Canada Employee Assistance Program and virtual care through Lumino Health
• United Kingdom Private medical insurance through Freedom Elite
• United Kingdom Virtual GP and at-home care via eMed x Livi
• United Kingdom Workplace pension through Penfold, with salary sacrifice option
• United Kingdom Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Other Notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.