Software Engineer Director

texascapitalbank; Richardson (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Fertility and family building aids

Life and disability insurance

401K match

Paid leave

Paid holidays

PTO

Job summary

Texas Capital Bank is seeking a Head of Digital Technology to own the strategy, architecture, and delivery of client-facing digital channels, and to lead the technology teams supporting online banking, mobile banking, and the digital experience for private and personal consumer banking clients.

This leader sets the multi-year digital roadmap and is accountable for shipping it, modernizing the platforms beneath it, and staying close to architecture, code, and production.

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives . At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including

• health insurance coverage
• wellness program
• fertility and family building aids
• life and disability insurance
• retirement savings plans with a generous 401K match
• paid leave programs
• paid holidays
• and paid time off (PTO)

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News ' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com .

The Head of Digital Technology owns the strategy, architecture, and delivery of Texas Capital Bank's client-facing digital channels, and leads the technology teams supporting online banking, mobile banking, and the digital experience for private and personal consumer banking clients. This leader sets the multi-year digital roadmap and is equally accountable for shipping it: running digital as a managed channel with committed outcomes, modernizing the platforms beneath it, and staying close to the architecture, the code, and the production environment. This is a hands-on leadership role, not a purely strategic one.

We are seeking qualified candidates with a passion for innovation that have extraordinary levels of critical thinking, motivation, and initiative and aspire to deliver superior client experiences.

Responsibilities

• Define and own the digital technology strategy, multi-year roadmap, and supporting business cases for online banking, mobile banking, and private and personal consumer banking, in partnership with business, product, design, risk, and operations leadership.
• Own the delivery of the core digital channel experiences, including the mobile app, online banking and client dashboards, client communications (alerts, notifications, secure messaging), shared platform capabilities such as content management and personalization, the client-facing design system, and digital accessibility (WCAG 2.2 AA).
• Run digital as a channel, setting committed outcomes and forecasts on a monthly, quarterly, and annual basis, governing the roadmap against delivery capacity, and partnering with Product and Marketing so that limited digital real estate reflects the bank's priorities.
• Lead, grow, and retain the engineering teams accountable for digital channels, setting the hiring plan, levels, and performance standards, and building a culture of data-driven decision making and delivery.
• Remain hands-on by leading architecture and design reviews, participating in code and technical reviews, writing and challenging design documents, and engaging directly in production escalations.
• Own the end-to-end architecture of the digital estate, including web and mobile applications, APIs and integration to core banking and ancillary systems, and authentication, entitlements, and session security (MFA, passkeys and biometrics, device binding, step-up authentication) in line with FFIEC guidance.
• Champion a platform-first investment philosophy, funding shared infrastructure such as client experience data, personalization, content management, and reusable APIs in preference to point solutions, and lead platform modernization and technical debt reduction including migrations, login and performance optimization, and retirement of end-of-life systems.
• Own delivery execution and predictability with a disciplined project management orientation, covering release trains and app store cadence, feature flagging and progressive rollout, test and environment strategy, and CI/CD automation.
• Lead the technology for digital onboarding and account opening (identity verification, fraud decisioning, funding) and for digital money movement (ACH, wires, bill pay, Zelle, RTP, FedNow), including limits, controls, and client servicing of those flows, in partnership with Risk, Fraud, and BSA/AML.
• Partner with Private Bank leadership on the digital experience for high-net-worth clients and their advisors, including account aggregation, reporting, secure document exchange, and advisor-assisted servicing.
• Drive channel availability,