Software Engineer, Agentic Workspaces & AI Platform

Amazon; Seattle, Northern (WA, KY); Hybrid; USD 144,000 - 194,000; Full time

Job summary

Amazon in Seattle, WA is seeking a Software Development Engineer for Agentic Workspaces. You will design, build, and operate On-Instance Software provisioning and agent services across Windows and Linux, delivering end-to-end features with high availability and security.

You will own end-to-end delivery, collaborating with senior technical leaders, and focus on AI agent integration, identity, and fleet management across multiple OS variants.

Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Design and deliver features and systems within On-Instance Software, contributing to the architecture strategy for how the on-instance layer evolves to host and govern AI agents alongside human users.
• Drive the agent unification work that lets Windows and Linux features ship from a single code base, making feature parity the default rather than a follow-up. Partner with EC2, identity providers, self-service troubleshooting, and platform teams - earning trust by driving technical discussions that result in impactful architectural decisions.
• Design and implement on-instance identity, security, and governance for a world where humans and agents share the same desktop: identity integration across the major join models, a trust and authorization posture that treats agents as first-class principals, and compliance-ready images built in rather than bolted on.
• Own the operation of low-latency, high-availability provisioning and agent services used by more than one million WorkSpaces users globally. Ensure your services meet stringent SLAs across multiple production regions, AWS partitions, and OS variants, with self-service diagnostics and autonomous issue resolution before customers are impacted.
• Drive engineering excellence through instrumentation, automated testing, and pipeline-based deployment - eliminating manual toil and shipping features simultaneously across Windows and Linux. Think big about the agentic era and experiment boldly with AI-powered capabilities such as conversational setup, natural-language troubleshooting, and AI-assisted fleet management.
• Raise the bar on customer self-service so operating-system breadth, safe automatic updates, and reliable provisioning are delivered without imposing an operational tax on the customer or the agent workflows running on the desktop.

Skills

3+ years non-internship software dev

2+ years design/architecture

1+ years software development engineer

1+ years OO design

Education

Bachelor's degree in Computer Science or related field

Job description

Amazon in Seattle, WA is seeking a Software Development Engineer for Agentic Workspaces. You will design, build, and operate On-Instance Software provisioning and agent services across Windows and Linux, delivering end-to-end features with high availability and security.

You will own end-to-end delivery, collaborating with senior technical leaders, and focus on AI agent integration, identity, and fleet management across multiple OS variants.