Software Engineer

BioSource International, Inc.; Madisonville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

BioSource International, Inc. is seeking an experienced Application Engineer with a strong background in automotive product design to support customers from evaluation through deployment of product solutions.

You will translate customer needs by reviewing specifications, preparing technical proposals, and estimating material design feasibility, while collaborating with clients and internal teams to support development and program launches.

Qualifications

• Bachelor’s degree in Engineering or related field is required.
• 5+ years of manufacturing experience as an Application Engineer, Product Design, or similar role.
• Excellent written and verbal communication with a customer-focused mindset.
• Willingness to travel to customer sites and service centers (up to 10–20%).

Responsibilities

• Lead technical engagements with customers during pre-sales demonstrations, trials, and deployment phases.
• Deliver compelling product demonstrations and proof-of-concept tests.
• Translate customer requirements into detailed specifications, use cases and validation plans.
• Develop and update technical documentation: notes, guides, manuals, and user guides.
• Collaborate with R&D and product teams to tailor solutions and address field issues.
• Provide on-site and remote technical support, training, and knowledge transfer.
• Create and execute test plans and validation protocols; support PFMEA/APQP processes.
• Assist sales with scoping projects, timelines, and resources; maintain stakeholders’ updates.

Skills

Customer-focused

Technical communication

Travel readiness

Education

Bachelor's degree in Engineering

Job description

This global manufacturing company is seeking an experienced Application Engineer with a strong background in automotive product design to support customers from evaluation through deployment of product solutions. You will work closely with customers, translating their product needs by reviewing specifications, preparing technical proposals and estimating material design feasibility. This role works closely with clients and internal teams to support product development and program launch.

• Lead technical engagements with customers during pre‑sales demonstrations, trials, and deployment phases. Deliver compelling product demonstrations and proof‑of‑concept tests.
• Gather and translate customer requirements into detailed technical specifications, use cases, and validation plans.
• Develop, maintain, and update technical documentation: application notes, configuration guides, installation manuals, and user guides.
• Collaborate with R&D and product teams to tailor solutions for manufacturing customers and to address field issues. Drive root‑cause analysis, CAPA, and engineering changes as needed.
• Provide on‑site and remote technical support, customer training, and knowledge transfer to ensure successful adoption and usage.
• Create and execute test plans, validation protocols, and report results; support quality processes such as PFMEA and APQP where relevant.
• Assist the sales team with scoping projects, clarifying timelines, resources, and feasibility for customer opportunities.
• Maintain project tracking, issue logs, and status updates for internal and external stakeholders.

Requirements

• Bachelor’s degree in Engineering or a related field.
• 5+ years of manufacturing experience as an Application Engineer, Product Design, or similar..
• Excellent written and verbal communication, and a customer‑focused mindset.
• Willingness to travel to customer sites and service centers as needed (typical range: up to 10 -20%).