Software Engineer

Valiant Technologies LLC; Louisiana; On-site; USD 110,000 - 150,000; Full time

Job summary

Valiant Technologies LLC is seeking a full-time, full-stack Software Engineer to build and support the Chat Platform within the Enterprise Technology & Operations Digital team. You will work across real-time communication layers, client SDK integrations, and AI-driven features, contributing from idea generation to deployment.

You will design scalable solutions, implement using GCP, TypeScript, Node.js, Dialogflow CX/GECX/AI, WebSockets, and SDKs for Web, iOS, and Android.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related discipline.
• Proficient full-stack software development with focus on chat platforms.
• Experience building scalable real-time features and SDK integrations.

Responsibilities

• Design, develop, and test robust chat platform applications using TypeScript, Node.js, and Python following coding standards.
• Design, build, and maintain real-time chat features with WebSockets and SDK integrations for Web, iOS, and Android.
• Support platform integrations across enterprise channels and backend services.
• Leverage Dialogflow CX / GECX / AI to create intelligent conversational flows.
• Troubleshoot complex issues across full stack from backend to client SDKs.
• Participate in Agile ceremonies and sprint planning; communicate blockers to scrum master.
• Mentor junior team members and promote best engineering practices.

Skills

TypeScript

Node.js

Python

WebSockets

Dialogflow CX/GECX/AI

GCP

SDK integration

Real-time communications

Education

Bachelor's Degree in Computer Science

Tools

Web SDK

iOS SDK

Android SDK

Job description

This job is an integral member of the Enterprise Technology & Operation's Digital team, within an agile software engineering team, responsible for building and supporting complex, scalable software applications across the Chat Platform. The incumbent will serve as a full-stack Software Engineer and will support the entire chat platform ecosystem, including real-time communication layers and client-side SDK integrations. Responsibilities include designing solutions, executing technical development using GCP, TypeScript, Node.js, Dialogflow CX/GECX/AI, WebSockets, and Web/iOS/Android SDKs, managing system integrations, and performing independent troubleshooting. The role requires taking an enterprise-wide architectural view, participating in the full software application build process from idea generation to deployment, and adhering to coding standards set forth by Principal, Lead and Senior Engineers.

• Full-Stack Development & Engineering: Design, develop, and test robust applications for the Chat Platform. Write clean, scalable code in TypeScript, Node.js and Python adhering to established coding standards and performing code reviews.
• Real-Time Communications & SDK Integration: Design, build, and maintain real-time chat features using WebSockets. Develop, integrate, and support SDKs for Web, iOS, and Android to ensure seamless omnichannel messaging experiences.
• Platform Support & Integration: Assist in supporting the Chat Platform Build and maintain system integrations across various enterprise channels and backend services.
• AI & Conversational Engineering: Utilize Dialogflow CX / GECX / AI technologies to build intelligent conversational flows, integrating advanced AI capabilities into the broader platform architecture.
• Independent Troubleshooting & Problem Solving: Proactively diagnose, troubleshoot, and resolve complex technical issues independently across the full stack—from backend Node.js services and WebSockets down to client SDKs.
• Agile Participation: Actively participate in all scrum ceremonies, sprint planning, task estimation, and execution within Jira, digital.ai Agility, or RTC. Communicate issues and blockers to the Scrum Master in a timely manner.
• Collaboration & Best Practices: Apply software development best practices including source control management, unit testing, build processes, and operations. Mentor or guide junior team members as needed.

Education & Qualifications:

• Required Education: Bachelor's Degree in Computer Science, Information Technology, or a closely related discipline

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.