Software Development Program/Project Manager Raleigh, NC

Bandwidth Recruitment; Crescent Landing Apartments (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Join a leading software company as a Senior Project Manager to drive innovative projects. This role offers an opportunity to lead cross-functional teams, ensuring project deliverables are met while fostering a collaborative environment. Ideal candidates will possess strong project management skills and a passion for agile methodologies, contributing to Bandwidth's mission of delivering exceptional communications solutions. Enjoy a comprehensive benefits package, including 100% medical, vision, and dental coverage, along with generous PTO policies.

Benefits

100% company-paid Medical, Vision, & Dental coverage

Four weeks of PTO

PTO Embargo

Additional PTO for volunteer hours

“Mahalo moments” program for significant life events

90-Minute Workout Lunches

Qualifications

• Minimum of 5 years project management experience, with 3 years managing technical or product projects.
• Solid understanding of software development lifecycle and agile practices.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and drive concurrent projects across multiple cross-functional teams.
• Manage complex interdependencies and communicate regularly with stakeholders.
• Drive adoption of Agile practices and principles.

Skills

Communication

Agile methodologies

Project Management

Leadership

Problem Solving

Education

BS/BA in a relevant field

Tools

Jira

Monday.com

Job description

Software Development Program/Project Manager

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Need:

We are seeking a Senior Project Manager to collaborate with cross-functional technology teams to drive many of our initiatives from conception through to commercialization. To succeed in this position, you must be able to effectively lead technical projects in a dynamic, evolving industry and communicate with diverse groups within the organization including Product Management, Software Development, Engineering, and Operations.

What You’ll Do:

• Work with partners across the organization to deliver projects that support Bandwidth’s strategic direction
• Lead and drive concurrent projects across multiple cross-functional teams: from initial planning phases through to delivery, ensuring all deliverables are met and milestones are achieved for assigned projects
• Manage complex interdependencies and communicate milestones, progress, issues, and status regularly to stakeholders at all levels of the organization
• Proactively identify and mitigate risks, operating as the central point for escalation, driving resolution of issues, as well as managing dependencies that affect the project’s success
• Serve as a radiator of information; communicate milestones, progress, issues, and status regularly to stakeholders across all levels of the organization
• Lead teams in following established governance principles while proactively identifying and implementing opportunities for improvement of processes and tools to maximize efficiency and minimize costs, advancing our collective mission
• Drive adoption of Agile practices and mindsets through a combination of coaching and having a deep understanding of Agile ways of working

What You Need:

• BS/BA in a relevant field, or equivalent experience
• Minimum of 5 years of project management experience, at least 3 of which are managing technical and/or product management projects
• Have a solid understanding of the software development lifecycle, as well as knowledge of agile software development practices, and frameworks, including Scrum and Kanban.
• Have experience working with technical teams. You don’t need to be able to write code, but you need to be able to follow technical discussions and bridge conversations between teams
• Excellent verbal and written communication skills with the ability to communicate with both internal and external stakeholders across all levels including at the executive level
• Demonstrable experience with program/project management (project status, dashboard reporting, Gantt/planning tools, etc)
• A love of continuous learning with an ability to work independently and operate with limited oversight
• Solid computer skills with a strong knowledge of Google’s suite of productivity tools
• Ability to take ownership and thrive in an environment of constant change, successfully managing multiple projects simultaneously
• Experience with software development project management methodologies like Agile, Kanban, Waterfall
• Ability to travel 1-2 times a year

Bonus Points:

Wow, it’d be really great if also:

• Experience with Agile transformations
• Professional certifications such as a PMP, PMI-ACP, CSM, etc.
• Familiarity with Monday.com and Jira
• Background in software development or product management
• Experience in telecommunication (voice, messaging, networking) industry
• You have experience working with remote team members across global time zones

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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