Software Development Manager, Salesforce

jacksonhealthcare; Alpharetta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Jackson Healthcare in Alpharetta, GA seeks a Software Development Manager for Salesforce to lead Agile-based Salesforce development teams and deliver high-quality Salesforce solutions aligned with business objectives.

You will mentor engineers, coordinate with product management, ensure Salesforce best practices in configuration and testing, and manage sprint/PI planning, budgets, and delivery timelines.

Qualifications

• Experience leading Salesforce development teams.
• Proven track record delivering Salesforce-based solutions.
• Strong collaboration with product management and stakeholders.

Responsibilities

• Lead, mentor, and manage one or more Agile-based Salesforce development teams, focusing on team performance, technical excellence, and continuous improvement.
• Oversee the full software development lifecycle, ensuring high-quality deliverables from planning through deployment.
• Collaborate with Product Managers and stakeholders to define priorities, set goals, and manage sprint planning and backlog.
• Drive adoption of best practices in code quality, testing, and DevOps.
• Identify risks and address impediments impacting the teams.
• Track KPIs and report team performance to leadership.

Skills

Agile methodologies

Team leadership

Mentoring

Stakeholder management

Tools

Salesforce

DevOps

Job description

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://www.youtube.com/watch?v=sY9195GCJzQ .

We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Software Development Manager for Salesforce oversees and drives the success of LT's software development teams. This role is responsible for leading teams in designing, developing, and delivering high-quality Salesforce-based solutions in alignment with company objectives. The Salesforce Manager will foster a collaborative environment that encourages innovation, accountability, and agile best practices. This role requires a strategic and hands-on leader who can coach and guide development teams, promote best practices in Salesforce configuration, platform administration, and testing, and drive continuous improvement in software quality and delivery speed. By maintaining close alignment with stakeholders and product management, the Salesforce Manager ensures that development priorities align with business goals and customer needs. The SFM is responsible for ensuring that all sprint goals, PI goals, and annual goal are consistently met on-time and on-budget and is responsible for reporting their team performance metrics to the Director, Sr. Director, and/or VP of Technology on a regular cadence.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Development Manager - 60%

• Lead, mentor, and manage one or more Agile-based Salesforce development teams, focusing on team performance, technical excellence, and continuous improvement.
• Oversee the full software development lifecycle, ensuring high-quality deliverables, from planning and requirements gathering through deployment and support.
• Collaborate closely with Product Managers and stakeholders to define priorities, set clear goals, and manage sprint planning and backlog along with their team leads.
• Ensure adherence to Agile principles and processes, including daily stand-ups, sprint reviews, retrospectives, and iterative improvements.
• Drive the adoption of best practices in code quality, testing, and DevOps to improve productivity, maintainability, and reliability of applications with coordination & collaboration with the DevOps team(s).
• Identify usage of "Out of the Box Salesforce" functionality vs custom
• Evangelize usage of Salesforce native features and products
• Lead development across Sales Cloud, Service Cloud, Data 360, and Marketing Cloud
• Set clear expectations for team members and conduct regular performance reviews, supporting career development and growth.
• Identify potential project risks and proactively address any impediments or blockers impacting the development teams.

Project Management - 40%

• Oversee the software development process from start to finish, including defining project scope and objectives, and communicating status to upper management on a regular cadence with sprint reports and PI reports.
• Ensure proper development alignment with DevOps, QA, and Architects.
• Provide detailed reporting, metrics, and key performance indicators (KPIs) on team performance for sprints and PIs while regularly monitoring past performance to identify areas for improvement.
• Provide technology team performance reviews for business stakeholders on a quarterly basis.
• Hold team(s) accountable for accurate work estimation as well as setting and meeting release & delivery deadlines
• Track development team operating & capital budgets and report monthly to VP of Technology, SVP of Information Service, and AVP or Product Management as well as to Accounting on capitalizable labor.

SECONDARY FUNCTIONS (IF APPLICABLE)

• Foster a collaborative and positive team environment that encourages innovation, open communication, and ownership.
• Keep up-to-date with the latest Salesforce trends and technology advancements to inform team capabilities and potential process improvements.
• Contribute to resource planning, identifying and addressing skills gaps within the team.
• Promote knowledge sharing and continuous learning within the team to improve technical skills and cross-functional understanding.

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Directly supervise one or more Agile-based development teams, including conducting performance reviews and managing team dynamics.
• Work within assigned project or departmental budgets, helping to optimize resources and minimize unnecessary