Software Development Manager - Customer Care Platform Lead

Chewy; Boston (MA); On-site; USD 149,000 - 225,000; Full time

Benefits offered by this job

Medical insurance

401k

Unlimited PTO

Employee discounts

Job summary

Chewy is seeking a Software Development Manager for the Customer Care Engineering team in Boston. This role involves managing a team to develop tools that enhance customer service, overseeing technical projects, and ensuring the team's growth. Ideal candidates will have a Bachelor's degree in a relevant field, 5-10 years of software development experience, and strong skills in both frontend and backend technologies. Competitive salary and benefits offered including unlimited PTO and equity grants.

Qualifications

• 5-10 years of software development experience as a software engineer.
• 2+ years of experience in engineering management.
• Strong expertise with frontend and backend technologies.

Responsibilities

• Manage a team of software engineers building tools for Customer Care.
• Drive technical decisions and project delivery.
• Define guidelines for software development and support.

Skills

Software Development

Team Management

Agile/Scrum Methodology

Cloud-Native Technologies

Frontend Technologies (React)

Backend Technologies (Java)

Education

Bachelor’s in Computer Science or related field

Job description

Chewy is seeking a Software Development Manager for the Customer Care Engineering team in Boston. This role involves managing a team to develop tools that enhance customer service, overseeing technical projects, and ensuring the team's growth. Ideal candidates will have a Bachelor's degree in a relevant field, 5-10 years of software development experience, and strong skills in both frontend and backend technologies. Competitive salary and benefits offered including unlimited PTO and equity grants.