Software Development Manager, AWS Elastic Load Balancing

Amazon Inc.; Seattle (WA); On-site; USD 210,000 - 250,000; Full time

Job summary

Amazon Inc. in Seattle seeks a Software Development Manager to lead the ELB/NLB/GWLB control plane team, shaping the runtime behavior of ELB services at massive scale across global infrastructure.

The role focuses on hiring and developing talent, delivering on business objectives, and elevating operational excellence with high availability and security. You will partner with product management and senior leaders to drive key initiatives and architectural decisions.

Qualifications

• Leadership experience leading deeply technical teams
• Ability to set goals, prioritize work, and influence partner teams
• Strong track record of hiring, developing talent, and performance feedback

Responsibilities

• Lead and manage a team of software engineers building and operating ELB control plane services at scale
• Drive technical strategy, architecture decisions, and roadmap planning for ELB features and reliability
• Hire, develop, and retain top engineering talent; conduct performance reviews and mentorship
• Own operational excellence — ensure high availability, low latency, and security for critical networking services
• Partner with product management, principal engineers, and other teams to define customer-focused solutions
• Manage sprint planning, project prioritization, and delivery across multiple workstreams
• Set engineering standards through reviews and best practices and drive incident response and SLAs
• Communicate progress, risks, and trade-offs to senior leadership
• Foster culture of innovation, ownership, and continuous improvement aligned with leadership principles

Job description

Do you want to help lead the cloud revolution and build software that thrives at immense scale?

AWS Elastic Load Balancing(ELB) enables customers to build large scale highly available services. ELB automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, IP addresses, and Lambda functions. ELB provides the entry point for building hyper scale, fault tolerant applications. While ELB has seen tremendous growth since launch we are still in the early stages of realizing our full potential.

As a Software Development Manager for the Network Load Balancer (NLB) and Gateway Load Balancer (GWLB) control plane team, you will be responsible for leading a group of talented engineers in the ongoing mission to empower ELB Control Plane and ELB Customers to react quickly and accurately on ELB runtime dynamics. We are doing so by building an array of micro-services that process extremely large volume of raw, partial and transitory data collected by ELB Data Plane instruments, and transform such data into valuable information and insights, which can be easily utilized by ELB Control Plane as well as ELB customers to make critical runtime system adjustments. We grow with our customers, and you will be leading to make that a reality. You will have an opportunity to effect change and impact for all of AWS. This is an exciting problem space that is just getting started.

A successful candidate is experienced in leading a team of deeply technical engineers. You, the candidate, must have proven skills as a leader that delivers on business objectives, prioritizes work, and influences partner teams. You will establish goals for your team and focus attention on the most important inputs to drive the desired business outcomes. You know how to grow the team by hiring, investing in people, and developing talent from within. ELB operates at large scale and enables customers to build high availability systems world-wide, so a passion and discipline around operational excellence is key. Come help us make history with ELB.

Key job responsibilities

• Lead and manage a team of software engineers building and operating AWS Elastic Load Balancing (ELB) services at massive scale
• Drive technical strategy, architecture decisions, and roadmap planning for ELB features and reliability improvements
• Hire, develop, and retain top engineering talent; conduct performance reviews, career coaching, and mentorship
• Own operational excellence — ensure high availability, low latency, and security for one of AWS's most critical networking services
• Partner cross-functionally with product management, principal engineers, and partner teams to define and deliver customer-focused solutions
• Manage sprint planning, project prioritization, and delivery execution across multiple concurrent workstreams
• Establish and raise the engineering bar through code reviews, design reviews, and best practices adoption
• Drive operational metrics, on-call processes, and incident response to maintain industry-leading SLAs
• Communicate effectively with senior leadership on team progress, risks, and strategic trade-offs
• Foster a culture of innovation, ownership, and continuous improvement aligned with Amazon's Leadership Principles

About the team

AWS Elastic Load Balancing (ELB) automatically distributes incoming traffic across multiple targets to ensure high availability, fault tolerance, and scalability for applications running on AWS. The team builds and operates some of the most critical networking infrastructure in the cloud — including Application Load Balancer, Network Load Balancer, and Gateway Load Balancer — serving millions of customers worldwide. We solve complex distributed systems challenges at unprecedented scale, directly impacting how businesses deliver fast, reliable experiences to their end users.