Software Developer

i-Link Solutions; City of Albany (NY); On-site; USD 115,000 - 160,000; Full time

Job summary

i-Link Solutions seeks a Senior Software Developer to customize, extend, and integrate JIRA and Confluence within a State of NY environment. You will design workflows, build plugins, and ensure secure integration with CI/CD tools, data import/export, and knowledge bases.

Strong documentation and user-support skills are essential. Requirements include 60 months in Jira, 36 months in Confluence, and LDAP/SAML-based IDP/SSO expertise, plus a Bachelor's in CS or related field.

Qualifications

• 60 months experience developing in Atlassian Jira.
• 36 months experience in Atlassian Confluence.
• 36 months experience in DevOps methodologies.
• 60 months experience in troubleshooting Atlassian Jira.
• 60 months experience in user and access management in Atlassian Jira.
• 60 months experience in Jira performance monitoring and improvement.
• 60 months experience authoring and maintaining system technical documentation with centralized knowledge base.

Responsibilities

• Customize JIRA and Confluence to meet organization needs with projects, workflows, and permissions.
• Develop custom plugins and extensions for JIRA and Confluence.
• Integrate JIRA/Confluence with other software and CI tools; implement ETL scripts as needed.
• Provide user training and support for JIRA and Confluence.
• Maintain documentation for configurations, customizations, and integrations.
• Troubleshoot issues and coordinate with IT and support teams.
• Monitor performance and optimize JIRA/Confluence for stability and efficiency.
• Ensure security and compliance, implement IDP and SSO using LDAP/SAML.

Skills

Atlassian Jira

Atlassian Confluence

DevOps methodologies

Jira troubleshooting

Jira user access management

Jira performance monitoring

System documentation

LDAP/SAML integration

Education

Bachelor's Degree in Computer Science or related field

Tools

LDAP/SAML

Job description

Job Title: Software Developer - Senior

Task ID: HBITS-08-14998

Position Duration: 30 Months

Client: State of NY

Agency: Department of Financial Services

Description

• Customization and Configuration: Customize JIRA and Confluence to meet the specific needs of our organization, including creating JIRA projects/queries/reports, configuring workflows and custom fields, issue types, and permission schemes.
• Plugin Development: Develop custom plugins and extensions for JIRA and Confluence to enhance functionality and meet business requirements.
• Integration: Integrate JIRA and Confluence with other software and systems, such as version control systems, DevOps continuous integration(CI) tools, and third-party applications. utilize tools or write
• ETL scripts to import data from external systems User Training and Support: Provide training and support to users to ensure they can effectively use JIRA and Confluence for project management, issue tracking, and collaboration.
• Documentation: Maintain documentation for JIRA and Confluence configurations, customizations, and integrations.
• Troubleshooting: Identify and resolve issues and errors within JIRA and Confluence, working closely with the IT and support teams.
• Performance Optimization: Monitor the performance of JIRA and Confluence and implement optimizations as needed to ensure system stability and efficiency.
• Security and Compliance: Ensure that JIRA and Confluence are configured and maintained in accordance with security and compliance standards and also, Implement IDP and SSO solutions using knowledge of LDAP/SAML

Mandatory Qualifications

1 60 Months Experience developing in Atlassian Jira

2 36 Months Experience in Atlassian Confluence

3 36 Months Experience in DevOps Methodologies

4 60 Months Experience in troubleshooting Atlassian Jira

5 60 Months Experience in user and access management in Atlassian Jira

6 60 Months Experience in Atlassian Jira performance monitoring and improvement

7 60 months of experience authoring and maintaining system technical documentation. Eligible experience includes mapping business workflows, documenting system integrations and automation rules, and creating administrator runbooks, technical specifications, and user-facing guides within a centralized knowledge base (such as Confluence).

Required Documentation

• Résumé
• Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable)

• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)

i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions.

Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability