Software Deployment Analyst

Dispatch Energy, LLC; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Dispatch Energy, LLC is seeking a Software Deployment Analyst to own the implementation, configuration, integration, and adoption of internal business applications. The analyst will work across Capital Markets, M&A, Origination, and other functions to translate operational needs into reliable systems and automated workflows.

This role also provides hands‑on technology support to employees in the New York City office, partnering with IT and vendors to resolve issues and maintain a dependable

Qualifications

• Bachelor’s degree in Information Systems, IT, CS, Engineering, or related field or equivalent experience.
• Approximately 1–3 years in software implementation, business systems analysis, IT operations, or related role.
• Proven ability to gather requirements, translate workflows, test changes, and document solutions.
• Strong interpersonal communication and service-oriented mindset for supporting nontechnical colleagues.
• Experience collaborating with stakeholders and external technology vendors.

Responsibilities

• Coordinate software implementations from requirements through rollout and post-launch support.
• Track deployment plans, dependencies, issues, and milestones with stakeholders.
• Map processes and configure forms, databases, reporting, and automations with cross‑functional teams.
• Build and maintain integrations using APIs, scripts, and low‑code tools; document and support automation.
• Provide hands‑on IT support for office devices and resolve user issues with partners.

Skills

Requirements gathering

Stakeholder communication

IT operations

Problem solving

Vendor coordination

Education

Bachelor's degree in IS/IT/CS/Engineering

Tools

Quickbase

HubSpot

Smartsheet

SharePoint

Power Automate

APIs

SQL

Microsoft Intune

Job description

Dispatch Energy is an independent power producer (IPP) focused on distributed generation (DG) across multiple technology verticals. Dispatch develops, finances, owns, and operates DG assets across the U.S., with a portfolio spanning solar, battery energy storage, and fuel cells. Our team’s approach emphasizes creative financial structuring, disciplined execution, and long‑term asset ownership.

Role Overview

Dispatch Energy is seeking a Software Deployment Analyst to own and support the implementation, configuration, integration, and adoption of internal business applications. The analyst will work across Capital Markets, M&A, Origination, and other functions to translate operational needs into reliable systems and automated workflows. This role also provides hands‑on technology support to employees in the New York City office, partnering with internal IT and vendors to resolve issues and maintain a dependable workplace technology environment.

Key Responsibilities

Software Deployment & Implementation

• Coordinate software implementations and enhancements from requirements gathering through configuration, data migration, testing, rollout, and post‑launch support.
• Track deployment plans, dependencies, open issues, and delivery milestones with business stakeholders.

Business Process & Workflow Solutions

• Partner with Capital Markets, M&A, Origination, and other teams to map processes, define requirements, and configure forms, databases, approvals, reporting, and automations.
• Identify opportunities to standardize workflows and eliminate repetitive manual work.

Systems Integration & Automation

• Build and maintain integrations using APIs, scripts, and low‑code tools; validate data transfers and troubleshoot exceptions.
• Develop practical automations with appropriate documentation, controls, and ongoing support.

Testing, Documentation & User Adoption

• Execute testing, validate configurations and migrated data, track defects, and coordinate resolution before rollout.
• Create user documentation, deliver training, and gather feedback to improve adoption and system performance.

Office IT Support

• Provide responsive hands‑on support for laptops, business applications, printers, monitors, docking stations, and related office equipment.
• Coordinate device setup, application installation, connectivity troubleshooting, and escalations with IT support partners.

Systems Reliability & Coordination

• Maintain accurate system documentation, deployment checklists, configuration records, and support procedures.
• Coordinate with internal IT, security teams, and software vendors to resolve escalated issues and maintain operational reliability.

What You Will Learn

• Deep exposure to the implementation and ownership of enterprise applications in a growing energy infrastructure business.
• Opportunity to develop cross‑functional expertise by improving workflows used by finance, investments, origination, and operations.
• Experience leading system enhancements, integrating data, and measuring process and adoption improvements.
• Knowledge of the technology infrastructure supporting distributed energy development, investment, and asset operations.

Qualifications

Required

• Bachelor’s degree in Information Systems, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
• Approximately 1–3 years of experience in software implementation, business systems analysis, IT operations, or a related role; relevant hands‑on experience will be considered.
• Working knowledge of Windows, Microsoft 365, and common office hardware, with proven troubleshooting ability.
• Ability to gather business requirements, translate workflows into system configurations, test changes, and document solutions.
• Strong interpersonal communication and a service‑oriented approach to supporting nontechnical colleagues.
• Strong ownership, organization, attention to detail, and ability to manage multiple competing priorities.
• Experience working collaboratively with business stakeholders and external technology vendors.

Preferred

• Experience delivering application rollouts, configuring business platforms, or providing enterprise desktop support.
• Familiarity with Quickbase, HubSpot, Smartsheet, SharePoint, Power Automate, or similar business platforms.
• Exposure to APIs, SQL, data imports, or workflow automation.
• Experience with device management tools such as Microsoft Intune.
• Interest in applying AI tools to practical business workflows.
• Interest in energy infrastructure, distributed generation, or project finance.
• Technical troubleshooting and problem‑solving
• Process analysis and structured testing
• Clear communication and user support
• Organization, attention to detail, and follow‑through

Tools & Stack (Preferred)

• Windows, Microsoft 365, and office hardware
• Quickbase, HubSpot, Smartsheet, SharePoint, and Power Automate
• APIs, SQL, data imports, workflow automation, and Microsoft Intune

Key Attributes for Success

• Takes ownership of implementation tasks and follows issues through to resolution.
• Combines sound technical judgment with patience and responsiveness to end users.
• Translates business needs into maintainable, well‑tested, documented solutions.
• Proactively identifies process improvements while balancing speed, security, and reliability.