Software Delivery Manager -IT

eTeam; Columbus (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

eTeam is seeking a Software Delivery Manager in Columbus, OH to lead end-to-end delivery of technology solutions in an Agile, product-led environment. You will manage delivery plans, risks, dependencies, resources, vendors, and stakeholder communications to ensure on-time, high-quality releases for core platforms.

Requirements include a Bachelor's degree, at least 8 years delivering software products, with 4+ years in leadership and 2+ years hands-on development.

Qualifications

• Bachelor's degree required.
• Minimum 8 years of experience delivering software products, with at least 4 years in management/leadership and 2+ years hands-on development.

Responsibilities

• Lead end-to-end delivery of software solutions in an Agile, product-led environment.
• Manage delivery plans, risks, dependencies, resources, and vendors.
• Coordinate cross-functional teams to meet business objectives and standards.
• Establish a product delivery roadmap with stakeholders.
• De-risk objectives, estimate work, and manage milestones.
• Drive continuous improvement in system stability, security, and performance.
• Lead talent retention and acquisition, and oversee audits as needed.

Skills

Delivery leadership

Agile delivery

Stakeholder management

Communication

Education

Bachelor's degree

Job description

Title:Software Delivery Manager

Location:Columbus, OH43215

Duration: 12 months

Qualifications:

Required

• Bachelor's degree
• Minimum 8 years of experience in delivery software products, with 4+ years of experience in management/leadership, and 2+ years of experience in hands-on development.

Preferred

• Strongly preferred experience in an Agile culture with the proven ability to coach teams and stakeholders in practice adoption and maturity.
• Strongly preferred experience leading delivery of software development efforts within the relevant technology domain or platform environment.
• Strongly preferred experience in relevant DevOps practices.

Knowledge, Skills and Abilities

• Exceptional written and verbal communication and time management skills.
• Strong understanding of software delivery lifecycle practices, Agile delivery methods, and team-based product development.
• Demonstrated ability to lead, coach, and develop software delivery teams while fostering collaboration, accountability, and continuous improvement.
• Proven capability in delivery planning, milestone management, release coordination, and sprint execution.
• Ability to identify, manage, and mitigate delivery risks, dependencies, blockers, and resource constraints.
• Strong stakeholder management, executive communication, facilitation, and expectation-setting skills.
• Working knowledge of DevOps practices, operational monitoring, capacity analysis, root cause analysis, and continuous improvement methods.
• Ability to manage budgets, vendor relationships, audit activities, compliance reviews, and governing policies as required.
• Regulated utility experience strongly preferred.

Responsibilities:

The Manager Software Delivery is accountable for end-to-end delivery of technology solutions within a product-led, mission-driven Agile environment. This role leads software delivery teams, manages execution plans, risks, dependencies, resources, vendors, and stakeholder communications, and ensures delivery outcomes align with business objectives, engineering standards, and operational expectations for our core platform, VST, and/or product teams.

Essential Function

Servant Leader responsible for managing/coaching agile software development teams in delivery of software.

Partners with stakeholders and the development team to establish a product delivery roadmap and ensures there is a shared understanding of product/business objectives, while meeting established engineering standards, procedures, and practices.

Partners with stakeholders and other teams to establish and manage expectations around milestones and schedule, owning issues, risks, and mitigation plans.

Ensures that software development teams have the resources they need to deliver software products and meet objectives, managing budgets and vendors.

Works with team to de-risk objectives, estimate and size work, establishes and maintains a burn up against milestones to hit high integrity commitments.

Optimizes production system operations using tools such as monitoring, capacity analysis and root cause analysis to identify and drive change that ensures continuous improvement in system stability, security, and performance

Encourage collaboration and proactively seek opportunities to improve collaboration with their stakeholders and other product teams, and fosters a culture of continuous improvement.

Proactively identifies and removes blockers, limits work in progress and prevents distractions.

Demonstrates effective and efficient capability in identifying, proposing, and soliciting innovative solutions to complex, time-critical challenges.

Coordinates release, regression, deployments and sprint planning and execution.

Provides leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development, and responsible for talent retention and acquisition.

Manages all internal and external sox reviews, audit reviews, and governing policies.