Software Customer Resident Engineer

Bose Corporation; Troy (MI); On-site; USD 110,000 - 150,000; Full time

Job summary

Bose Corporation in Michigan is seeking a Software Customer Resident Engineer to serve as the primary local technical interface for GM Audio and Noise Management software integration across benches, development vehicles, launch, and production environments.

You will collaborate with GM and Bose engineering teams on software integration, calibration, diagnostics, and implementation topics to accelerate issue resolution and ensure traceability of configurations and calibrations.

Responsibilities

• Serve as the primary on-site technical liaison between GM Audio and Noise Management teams and Bose engineering teams for software integration, calibration, diagnostics, and implementation topics.
• Support GM-led CCU integration through bench and vehicle functional checks, network and HMI diagnostics.

Job description

At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.

Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.

Job Description

Software Customer Resident Engineer

Role Summary

The Software Customer Resident Engineer is Bose's primary local technical interface for General Motors (GM) Audio and Noise Management software integration across benches, development vehicles, launch, and production environments. The role connects GM with Bose software, system Integration, validation, calibration, architecture, and program teams to accelerate issue resolution, maintain configuration and issue traceability, and support high-quality software and calibration delivery.

Key Responsibilities

Responsibility Area 1: Customer Technical Interface & Integration Support

• Serve as the primary on-site technical liaison between GM Audio and Noise Management teams and Bose engineering teams for software integration, calibration, diagnostics, and implementation topics.
• Support GM-led CCU integration through bench and vehicle functional checks, network and HMI diagnostics, and Bose-defined performance verification; maintain approved environments with the correct Bose software, calibrations, and program- or