Software Customer Resident Engineer

Bose Corporation; Bloomfield Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Bose Corporation in the United States seeks a Software Customer Resident Engineer who serves as the primary local technical interface for GM Audio and Noise Management software integration across benches, development vehicles, launch and production environments.

You will coordinate with Bose software, system integration, validation, calibration, architecture, and program teams to accelerate issue resolution, maintain configuration and traceability, and deliver high-quality software and

Responsibilities

• Serve as the primary on-site technical liaison between GM Audio and Noise Management teams and Bose engineering for software integration and diagnostics.
• Support GM-led CCU integration through bench and vehicle checks, network/HMI diagnostics, and verification of Bose software and calibrations.

Job description

At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.

Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.

Job Description

Software Customer Resident Engineer

Role Summary

The Software Customer Resident Engineer is Bose's primary local technical interface for General Motors (GM) Audio and Noise Management software integration across benches, development vehicles, launch, and production environments. The role connects GM with Bose software, system Integration, validation, calibration, architecture, and program teams to accelerate issue resolution, maintain configuration and issue traceability, and support high-quality software and calibration delivery.

Key Responsibilities

Responsibility Area 1: Customer Technical Interface & Integration Support

• Serve as the primary on-site technical liaison between GM Audio and Noise Management teams and Bose engineering teams for software integration, calibration, diagnostics, and implementation topics.
• Support GM-led CCU integration through bench and vehicle functional checks, network and HMI diagnostics, and Bose-defined performance verification; maintain approved environments with the correct Bose software, calibrations, and program- or