Software Asset Manager (Hybrid - McKinney, TX)

SOUTHSTATE BANK; United States; Hybrid; USD 90,000 - 150,000; Full time

Job summary

SOUTHSTATE BANK is seeking a Software Asset Manager to lead the enterprise Software Asset Management program, maintaining accurate inventory, entitlements, contracts, usage, and configuration data. You will monitor license compliance, coordinate lifecycle activities, and collaborate with Procurement, Legal, Finance, and IT to optimize costs and reduce risk.

The role involves overseeing audits, governance of requests across the organization, and reporting metrics and KPIs related to license

Qualifications

• 6+ years of experience in software asset management and license compliance.
• ServiceNow experience preferred.
• IAITAM/CSAM certification preferred.
• Strong knowledge of SAM standards, frameworks, and best practices.
• Experience managing licensing across on-premise and cloud platforms (Azure, AWS, GCP, SaaS).
• Ability to coordinate audits and remediation activities.

Responsibilities

• Provide oversight and leadership to the technology operations team for the SAM lifecycle.
• Oversee and perform software audits and coordinate data remediation.
• Govern software requests, approvals, acquisitions, deployments, renewals, and retirements to ensure policy compliance.
• Develop, monitor, and report SAM metrics and risk indicators related to license compliance and utilization.
• Partner with procurement, legal, finance, vendor management, and software owners to support negotiations and renewals.

Skills

SAM knowledge

Auditing

Vendor management

Negotiation

Data remediation

ServiceNow

Cloud licensing

Education

B.S. in CS/IT

Tools

ServiceNow SAM Pro

ServiceNow Discovery

Microsoft Configuration Manager

Snow License Manager

Tanium

Azure

AWS

GCP

Job description

Summary

The Software Asset Manager supports the execution and ongoing maturity of the enterprise Software Asset Management program by administering established governance, processes, standards, controls, and reporting across the software lifecycle. The role maintains accurate enterprise software inventory, entitlement, contract, usage, and configuration data; monitors license compliance; coordinates lifecycle activities across IT and business functions; and identifies opportunities to reduce risk, improve utilization, and optimize costs. This position partners with Procurement, Vendor Management, Finance, Legal, Information Security, software owners, and business stakeholders to implement program priorities and support informed software investment decisions.

Duties & Responsibilities

• Provide oversight and leadership to the technology operations team that handles the software asset management life cycle.
• Oversee and perform software audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with owners and support teams to remediate data inaccuracies.
• Coordinate and govern software requests, approvals, acquisitions, deployments, updates, renewals, and retirements across the organization to promote policy compliance, accurate records, and consistent lifecycle controls.
• Develop, monitor, and report software asset management metrics and key risk indicators related to license compliance, software utilization, cost optimization, data quality, audit findings, and lifecycle performance.
• Partner with procurement, legal, finance, vendor management, and software owners to support contract negotiations, renewals, audits, software publisher reviews, and purchasing decisions using accurate entitlement, usage, and cost data.

It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education Requirements

• Bachelor of Science in Computer Science, Information Technology or related field

Minimum Experience

• 6+ years of experience with software asset management & license compliance. ServiceNow experience is preferred.

Licenses & Certifications

• IAITAM/CSAM certification (preferred)

Knowledge, Skills, & Abilities

• Strong knowledge of software asset management industry standards, frameworks, and leading practices.
• Advanced understanding of financial institution business requirements and how software solutions support operational, security, compliance, and regulatory needs.
• Financial management skills, including software budgeting, cost analysis, forecasting, and optimization.
• Strong negotiation and relationship-management skills for working with software publishers, vendors, procurement teams, and auditors.
• Experience with software asset management, discovery, and inventory platforms, such as ServiceNow SAM Pro, ServiceNow Discovery, Microsoft Configuration Manager, Snow, Tanium, or comparable tools.
• Proven expertise in managing complex licensing environments across on-premise and cloud platforms (Azure, AWS, GCP, SaaS).

Physical Demands and Work Environment

Physical Demands

• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to sit, walk, and/or stand for extended periods of time
• Ability to bend and reach

Work Environment

• Office: If the position reports to a physical Company location, the setting will be a typical office environment.
• Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.

Work Location: 7777 Henneman Way McKinney, Texas 75070

Equal Opportunity Employer, including disabled/veterans.