Software Asset Management Analyst

Leidos Inc; United States; Remote; USD 59,000 - 107,000; Full time

Job summary

Leidos is seeking a Software Asset Management Analyst to join the CIO Services team. The role focuses on lifecycle management of software assets, ensuring compliance, cost optimization, and accurate entitlement data using ServiceNow SAM Pro.

Responsibilities include licensing, reconciliation, audits, and data quality improvements, with telework from any U.S. location and a requirement for U.S. citizenship.

Qualifications

• Bachelor's degree or equivalent in information technology, business, or related field.
• Minimum 2 years of Software Asset Management experience, with at least 1 year using ServiceNow SAM Pro.
• Strong communication and analytical skills.
• Advanced Microsoft Office skills (PowerPoint, Excel with pivot tables).
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Administer ServiceNow SAM Pro to enable accurate software installation discovery and license compliance.
• Create and maintain software entitlements and license distribution in relation to ServiceNow contracts.
• Perform license reconciliation comparing entitlements to deployments and usage.
• Monitor software consumption and identify opportunities for license optimization and cost savings.
• Analyze integrations with discovery tools (e.g., SCCM, JAMF, Intune, Nexthink) for data quality.
• Support audits by delivering precise entitlement, deployment, and usage data.
• Collaborate with ServiceNow developers to define requirements and troubleshoot defects.
• Identify process gaps and drive automation for efficiency.

Skills

Software Asset Management

ServiceNow SAM Pro

IT Asset Management

Analytical skills

Communication skills

Excel (Pivot tables)

Education

Bachelor's degree or equivalent in information technology or business

Tools

ServiceNow

SCCM

JAMF

Intune

Nexthink

Job description

Description

Leidos Chief Information Office (CIO) Services team, reporting through the Digital sector, Leidos Corporate Group has an opening for a Software Asset Management (SAM) Analyst to join our CIO Services team. This is an exciting opportunity to use your technical and analytical skills, as well as your hands-on experience in ServiceNow Software SAM Pro to join our Software Asset Management team. This role is responsible for the lifecycle management of software assets, ensuring compliance, cost optimization, and accurate software entitlement data using the ServiceNow SAM Pro platform. Ideally, we are looking for someone who is familiar with the IT Asset Management (ITAM) industry and best practices.

Location:

This position allows for full-time telework from any U.S. based location.

Citizenship:

This position requires U.S. Citizenship.

Primary Responsibilities:

• Administer ServiceNow SAM Pro as a Software Asset Management Analyst to enable accurate software installation discovery, ensure license compliance, and support end-to-end asset lifecycle management
• Create, manage, and maintain software entitlements, including accurate license models, ensuring proper license distribution , and terms of use, in relation to ServiceNow managed contracts.
• Perform software license reconciliation to compare entitlements against deployments and usage.
• Monitor software consumption and identify opportunities for license optimization and cost savings.
• Ensure data quality by analyzing integrations with discovery tools (e.g., SCCM, JAMF, Intune, Nexthink); proactively identify, analyze, and resolve defects through root cause analysis and continuous monitoring.
• Facilitate internal and external audits by delivering precise entitlement, deployment, and usage data through validated asset records and system reporting.
• Collaborate with ServiceNow developers, leveraging knowledge of the SDLC to define requirements, conduct user acceptance testing, analyzing system behavior, and troubleshoot defects.
• Assist in driving continuous improvement by identifying process gaps and recommending areas to gain efficiency through system automation.
• Share your knowledge of Software Asset Management best practices to improve company processes.

Basic Qualifications:

• Bachelor's degree in information technology, Business, or a related field. Equivalent relevant experience may be considered in lieu of degree.
• Minimum 2 years of experience in Software Asset Management, with at least 1 year specifically using ServiceNow SAM Pro
• Outstanding communication and analytical skills
• Advanced Microsoft Office skills, particularly PowerPoint and Excel (pivot tables, charts, formulas)
• Excellent critical thinking and problem-solving skills
• Strong attention to detail and ability to manage multiple priorities effectively in a fast-paced environment

Preferred Qualifications:

• ServiceNow Certifications and/or Training
• IAITAM Certifications
• Experience with cloud/SaaS asset management (Microsoft 365, Adobe Creative Cloud, AWS, etc.)
• Knowledge of complex licensing models - Oracle and Microsoft
• Experience supporting internal or external license audits
• Understanding of CMDB and its relationship to software entitlements
• Familiarity with ISO/IEC 19770

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

September 29, 2026

Pay Range:

Pay Range $59,150.00 - $106,925.00

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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