Software and Data Engineer

umd; College Park (MD); On-site; USD 113,000 - 136,000; Full time

Job summary

University of Maryland’s Division of Information Technology (DIT) seeks a network specialist to design, plan, and implement software and tools that enhance MAX network productivity and reliability, including support for DNS root services and root operators. You will engage with DNS operators, document support processes, and expand root server capabilities, working closely with network engineers.

Responsibilities include regular conferencing and email coordination with DNS operators, and

Qualifications

• Knowledge of core networking design and implementation over the WAN.
• Knowledge of scalable networks.
• Skill in oral and written communication.
• Skill in the use of Google Workspace.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service.

Responsibilities

• Design, plan, and implement network software and tools to improve MAX network productivity.
• Support DNS root services and interact with DNS root operators; collaborate with network engineers.
• Prepare support documentation and expand the root server capabilities.
• Collaborate on cross-functional engagements and participate in DNS operator meetings.

Skills

Networking design

WAN knowledge

Scalable networks

Communication skills

Google Workspace

Policy interpretation

Multitasking

Education

Bachelor's degree

Tools

Ciena networking

Cisco networking

DNS expertise

Job description

Job Description Summary

This position is available within the University of Maryland’s Division of Information Technology (DIT).

This position will interface with the network engineers day-to-day to design, plan, and implement well‑engineered software, network management and service support that enrich the MAX network productivity and reliability as well as support for the DNS “D” root services. The work will include support documentation, support for existing “C” lines of code, support for and expansion of the root server “D” while working closely with the DNS global root operators. This position will establish standard and repeatable solutions to address common software and data requirements. Regularly participate in engagements with network engineers to design, plan, and implement well‑engineered software utilities and tools that enrich network productivity and reliability. Regularly participate in conference calls and on emails with DNS root operators and discuss and reconcile disruptions within the global DNS environment and attend their operations meetings. The position will also assist in the support of the MAX server environment that supports the MAX network.

This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.

May be required to work evenings, nights, weekends, or different shifts for extended periods.

Physical Demands: This position will require the racking and stacking of servers and network equipment on occasion with a maximum weight limit of 50 lbs. Must have the ability to walk short distances and drive a state vehicle.

Licenses/Certifications: Valid driver's license to operate a state vehicle.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: Three (3) years of professional network design, research, implementation, and escalation support experience.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES:

Knowledge of core networking design and implementation over the WAN.

Knowledge of scalable networks.

Skill in oral and written communication.

Skill in the use of Google Workspace.

Ability to interpret and apply policies, procedures, regulations, and laws.

Ability to multitask while demonstrating a commitment to customer service.

Additional Job Details

Preferences:

• Extensive knowledge of DNS
• Support existing “C” language code
• Server management support
• Ciena and Cisco networking experience
• Knowledge of fiber optics, OSP and fiber optic testing using OTDR

Additional Information:

Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.

Visa Sponsorship Information:

• DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
• F1 STEM OPT support is not available for this position.

Best Consideration Date: October 21, 2026

Posting Close Date: N/A

Open Until Filled: Yes

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

DIT-ATI-Mid-Atlantic Crossroads (MAX)

Worker Sub-Type

Staff Regular

Salary Range

$113,440 - $136,128.

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regardingdisclosablebackground checkinformation. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

Resources

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