Software Analyst (Onsite)

Bizowie; Pittsburgh (Allegheny County); On-site; USD 65,000 - 85,000; Full time

Job summary

Bizowie is seeking a full-time Software Analyst to join our Pittsburgh operations team, focusing on our Bizowie Cloud ERP™ platform. The ideal candidate will have over 2 years of analytical experience and the ability to support diverse customer needs. Responsibilities include understanding the product, analyzing customer issues, and creating specifications for new features. The position is based on-site in the Pittsburgh Strip District, offering opportunities for personal and professional growth in a dynamic company culture.

Qualifications

• 2+ years experience in an analytical role.
• Self-starter with willingness to learn complex products and business processes.
• Highly technically adept, experienced with web applications.

Responsibilities

• Develop a deep understanding of the Bizowie Cloud ERP product.
• Diagnose, research and analyze customer issues and requests.
• Create product specifications for the development team.

Skills

Analytical skills

Web applications

Critical thinking

Time management

Project planning

Communication skills

Job description

Bizowie is seeking a full-time, Pittsburgh-based Software Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform.

Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers.

Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.

Job responsibilities include:

• Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
• Demonstrate product knowledge by completing complex project work
• Diagnose, research and analyze customer issues and requests
• Stay current on new system releases and functionality
• Create product specifications that serve as a blueprint for the development team to build out new features or functionality
• Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment
• Demonstrate ability to document customer-facing materials for new features and functionality

Qualifications

• 2+ years experience in an analytical role
• Self-starter with the ability and willingness to learn complex products and business processes
• Exceptional critical thinking skills
• Excellent time management and project planning skills
• Highly technically adept, experienced with web applications
• Excellent verbal and written English communication
• Experience with accounting concepts, manufacturing/distribution a plus
• Forward thinker who consistently works to streamline and better orchestrate process

Location: Pittsburgh Strip District (onsite)