Business Analyst

Strategic Employment Partners (SEP); Northlake (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Strategic Employment Partners (SEP) in the Chicago area seeks a Business Analyst to own the ERP system end-to-end, acting as the bridge between accounting/operations and corporate IT. You will support and troubleshoot the ERP, maintain master data, document processes, and train end users.

The role emphasizes ownership of configurations, testing, and ongoing improvements rather than a generic help-desk queue. Full-time onsite position with competitive compensation.

Qualifications

• 3–5+ years of hands-on ERP experience.
• Construction ERP background (Sage 300 CRE, Viewpoint Vista, Foundation) is a strong plus.
• Experience translating business needs into system fixes, configuration changes, or reports.
• Experience documenting workflows/SOPs or building training materials for end users.

Responsibilities

• Provide system support by troubleshooting issues, resolving data errors, and assisting with workflow questions.
• Maintain user accounts, permissions, and security roles.
• Maintain and validate master data (projects, cost codes, vendors, employees) to ensure accuracy.
• Document workflows, SOPs, and system configurations; recommend process improvements.
• Create training materials and reference guides, and provide ERP training for end users.
• Serve as the first point of contact for ERP-related questions.
• Assist with testing new modules/features and system upgrades, and participate in implementations.
• Provide system data, logs, and documentation for internal requests and compliance recordkeeping.

Skills

ERP system experience

Requirements gathering

Process documentation

User training

Tools

Sage 300 CRE

Viewpoint Vista

Foundation

Job description

A well-established, privately-held mechanical contracting company in the Chicago area is looking for a Business Analyst to take ownership of their ERP system. This company has been in business for nearly 90 years and is one of the largest full-service mechanical contractors in the region, serving hospitals, data centers, schools, and other major institutional clients.

The Business Analyst acts as the go-to person between the accounting/operations side of the business and corporate IT. You'd support and troubleshoot the ERP system, maintain master data, document processes, and train end users — a chance to own a system end-to-end rather than sit in a large help desk queue.

Compensation: $65,000–$90,000, depending on experience

Schedule: Full-time, onsite

Responsibilities

• Provide system support by troubleshooting issues, resolving data errors, and assisting with workflow questions
• Maintain user accounts, permissions, and security roles
• Maintain and validate master data (projects, cost codes, vendors, employees) to ensure accuracy
• Document workflows, SOPs, and system configurations; recommend process improvements
• Create training materials and reference guides, and provide ERP training for end users
• Serve as the first point of contact for ERP-related questions
• Assist with testing new modules/features and system upgrades, and participate in implementations
• Provide system data, logs, and documentation for internal requests and compliance recordkeeping

Requirements

• 3–5+ years of hands-on experience with an ERP system (any industry considered; construction-industry ERP background — Sage 300 CRE, Viewpoint Vista, Foundation, or similar — a strong plus)
• Demonstrated experience translating business needs into system fixes, configuration changes, or reports
• Experience documenting workflows/SOPs or building training materials for end users