Software Analyst / Developer, Emerging Talent Intern (Fall)

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) in New York, NY invites applications for the Software Analyst / Developer, Emerging Talent Intern. This onsite internship supports NYCT - Buses - Fleet Technologies Group, contributing to real-world enterprise applications and data-driven improvements.

You will collaborate on feature design, development, troubleshooting, and documentation, with exposure to AWS, data tooling, and reporting.

Qualifications

• Proficiency in Microsoft Office Suite and strong analytical abilities.
• Excellent organizational, analytical and communication skills.
• Ability to work well under pressure and prioritize tasks effectively.
• Detail-oriented, capable of working independently while being a team player.

Responsibilities

• Design – Collaborate on new features, reports, or tools for our applications.
• Software Development – Write, test, and deploy code for features or fixes.
• Troubleshooting – Diagnose and resolve bugs or edge-case issues.
• Technical Documentation – Draft or update documentation for features, fixes, and workflows.
• AWS Environment Support – Assist in configuring and maintaining server environments on AWS.
• Data Acquisition – Collect data or build automated tools to extract data.
• Data Interpretation – Analyze data to identify performance trends and insights.
• Reporting & Presentations – Present findings and recommendations.

Skills

Microsoft Office

Analytical skills

Organizational skills

Communication

Team player

Attention to detail

Education

Graduate program enrollment

GPA 2.8+

Computer Engineering

Electrical Engineering

Computer Science

Software Engineering

Job description

Description

Department: NYCT - Buses - Fleet Technologies Group

Location: 2 Broadway, New York, NY 10004

Position Title: Software Analyst / Developer, Emerging Talent Intern

Hourly Rate: $21.00 (Graduate)

All internship positions are onsite and require regular, in-person attendance at the designated work location.

OVERVIEW OF DEPARTMENT:

The Fleet Technologies Group leads a portfolio of innovative projects focused on enhancing operations, customer communications, and depot operations. This role focuses on enhancing and supporting several key enterprise applications—including Bus Time, Bus Trek, Yard, Trek, and Transit Signal Priority which require ongoing updates, maintenance, and feature development -- we also have plans to introduce new projects. The intern will primarily contribute to developing, upgrading, analyzing, or maintaining aspects of one or more of these. Additional responsibilities may include conducting operations analyses to support process improvements and quality control, developing both ad hoc and automated reporting solutions, prototyping software tools, aggregating or analyzing data, and occasionally preparing presentations or assisting with targeted research tasks.

RESPONSIBILITIES:

As assigned, and under professional guidance:

• Design – Collaborate on designing new features, reports, or analytical tools for our applications.
• Software Development – Write, test, demonstrate and deploy code for new features or fixes.
• Troubleshooting – Diagnose and resolve bugs or edge-case issues in existing codebases.
• Technical Documentation – Draft or update documentation for features, fixes, and workflows.
• AWS Environment Support – Assist in configuring and maintaining server environments, applications, or containers on Amazon Web Services (AWS).
• Data Acquisition – Perform ad hoc data collection or develop automated tools to extract data from existing systems.
• Data Interpretation – Analyze collected data to identify performance trends and provide operational insights.
• Reporting & Presentations – Present findings and propose actionable recommendations.

PROJECTS:

As assigned, the intern may contribute to the following projects:

• Bus Trek – A vehicle information web platform used by dispatchers for real-time fleet tracking and decision support.
• Yard Trek – An enterprise bus assignment application that shares key depot operational actions in near real time.
• Transit Signal Priority (TSP) – A system that allows equipped buses to communicate with on-street traffic controllers to expedite or extend green light phases, improving bus travel efficiency.

They may also occasionally support other tools, applications, or presentations that revolve around other existing projects or new pilot efforts —these are often data-driven mini-projects that can help improve visualization, analytics, or operational performance.

REQUIRED QUALIFICATIONS:

• Proficiency in Microsoft Office Suite is a must.
• The candidate should possess organizational, analytical and communication skills.
• The candidate should be able to work well under pressure and prioritize tasks effectively.
• The candidate should have a keen eye for detail and be able to work independently while being an active team player.

REQUIRED EDUCATION:

• Matriculated in aa graduateprogram in good standing with at least 2.8 GPA
• Major(s) Preferred: Computer Engineering, Electrical Engineering, Computer Science, Software Engineering, or related field.

All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.