Software Administrator - EMS - 10/6/26 (IT Sys Spec)

Charleston County Government; North Charleston (SC); On-site; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical & dental benefits

Retirement plan

Deferred compensation (401k/457)

Life and disability coverage

Longevity increases

Job summary

Charleston County EMS is seeking an IT Software Administrator to manage and support multiple software systems across the department, coordinating with the County IT Department and other offices to optimize usage and access control. You will analyze workflows, propose improvements, and design automated systems as needed.

The ideal candidate has a degree in a relevant field and several years of software support or database administration experience, with strong Windows and SQL knowledge and

Qualifications

• Bachelor’s degree in a relevant field and 3–5 years of software support or database administration experience.
• Experience with software coordination across departments and ability to train others.
• Strong knowledge of Windows OS and SQL relational databases; ability to communicate technical information clearly.

Responsibilities

• Administer and support multiple software systems across the department (e.g., UKG/Kronos, PowerDMS, Guardian Tracking, ESO).
• Coordinate with County IT and other departments to optimize software use and support.
• Assess departmental software needs and design automated workflows and processes where appropriate.

Skills

Software support

Database management

Relational databases design

Programming

Troubleshooting

Training

Communication

Education

Bachelor’s Degree in Computer Science

Database Management/Administration

Information Systems Management

Tools

SQL

Microsoft Windows

Job description

Charleston County EMS is seeking a skilled professional IT Software Administrator to administer and support multiple software systems used across the department, such as UKG/Kronos, PowerDMS, Guardian Tracking, ESO (patient charting), and several others. This position will work closely liaising with our County IT Department, as well as other County departments to coordinate software use and support, assess departmental needs for software, maintain user access levels according to business needs, make best practice recommendations for software and databases, and analyze business processes and workflows, recommending/creating automated systems and workflows as needed.

Charleston County offers a full complement of benefits to Full-Time Employees including:

• 3% longevity increases PER YEAR after years 1, 2, 3, 4, and 5, with merit Increases annually thereafter based on performance evaluations (rates set by County Council)
• Medical and dental benefits available for employee and family
• Retirement
• Deferred compensation available (including 401k and 457 plans)
• Optional life and disability coverage available

HIRING SALARY RANGE: $68,140 - $89,252 (Estimated Annual Salary)

• Bachelor’s Degree in Computer Science, Database Management/Administration, Information Systems Management, or related field; and
• 3-5 years or more of experience in software support, database management/administration, computer programming, troubleshooting, and/or training; or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Comprehensive knowledge of Microsoft Windows operating system and desktop and mobile computer platforms, knowledge of SQL and relational database design; skilled in effective communication with others, both verbal and written, using technical and non-technical language; ability to work independently, ability to train others, ability to prioritize multiple activities in order to attain goals and objectives; ability to use logical and creative thought processes to develop solutions.