Soft Serve/Chill Station Crew Member - Day Shift

Dairy Queen; Charlottesville (VA); On-site; USD 17,908 - 19,286; Part time

Job summary

Dairy Queen in Charlottesville is hiring a Soft Serve/Chill Station Crew Member for the Day Shift from 10 am to 4:30 pm. This role includes engaging with customers, ensuring food safety standards, and preparing delicious soft serve treats.

The ideal candidate will have prior experience in a fast food environment and must possess strong customer service skills. The position offers a pay rate of $13-$14.00 per hour plus cash tips.

Qualifications

• Prior Fast Food/Quick Serve Restaurant Experience is Required.
• Ability to stand for long periods and move up to 50 pounds.
• Good manners and positive attitude are essential.

Responsibilities

• Execute soft serve operations and ensure food meets safety standards.
• Communicate quickly and politely with co-workers to serve customers.
• Prepare food products accurately following health and safety standards.

Skills

Fast Food Experience

Customer Service

Food Safety Practices

Team Collaboration

Quick Food Preparation

Job description

Soft Serve/Chill Station Crew Member – Day Shift (Opener) – 10 am to 4:30 pm.

Pay: $13-$14.00 per hour plus cash tips.

Prior Fast Food/ Quick Serve Restaurant Experience is Required.

We are looking to add a team member to our current fun-loving, brilliant working team to provide the best DQ fan experience.

Job Duties

• Execute all soft serve operations, ensuring all prepared foods meet restaurant safety and health standards. Make, assemble, and garnish soft serve/treat items, and stock all needed products and preparation materials cleanly and safely. Essential job functions include, but are not limited to:
• Communicate quickly and politely with co‑workers to ensure the correct order is served to the customers.
• Quickly and accurately prepare food products following restaurant, health, and safety standards and procedures.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including soft serve machine, blending machine, freezer, and chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
• Clean work area, organize and stock needed items. Move various food, treat paper, and cleaning items from other sections of the building (or outside the building) to the immediate work area.
• Stock and execute proper rotation of products.
• Complete assigned prep work for stocking and set up of the chill area.
• Break down and clean the chill area thoroughly every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, and trash receptacles; gather trash and remove it from dining/service areas to proper receptacles, sweep, mop, stock, and perform other cleaning tasks. Occasionally need to be outside the building (parking lot, freezer, trash container areas, etc.) for parking lot pick‑up, trash removal, and other maintenance and cleaning activities.
• Inform immediate supervisor promptly of all problems or unusual matters of significance.
• Perform other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities

• Operate chill area by established standards, policies, and procedures.
• Responsible for quick, accurate, and safe food production process.
• Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
• Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
• Communicate all significant issues, both positive and negative, with management staff.
• Operate chill area by established PRIDE standards, policies, and procedures.
• Responsible for the quick, accurate, and safe treatment production process.
• Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness.
• Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.
• Communicate all significant issues, both positive and negative, with management staff.

Requirements

• Must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, and containers of up to 50 pounds up to 10 times per six‑hour shift.
• Must be able to perform under pressure in a high‑volume restaurant including moving and responding quickly for long periods.
• Must be able to travel quickly in the customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
• Must be able to work in and out of different temperature ranges.
• Must be able to stand for long periods.
• Must be able to read order monitors and recall and communicate products and contents.
• Must practice established food handling procedures and meet any local health regulations.
• Must exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.

About Dairy Queen Charlottesville

Dairy Queen Charlottesville location opened in 2007 and has been serving the neighboring communities ever since. It is currently the only Dairy Queen location within a 25‑mile radius. We are proud to serve the entire Albemarle county and its neighboring counties.