Soft Count Room Specialist

Bally’s Corporation; East St. Louis (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Bally's is hiring for a Count Room/Soft Count Clerk in East St. Louis, IL. This on-site role involves collecting and counting cash, transporting to the Count Room, and ensuring security and accuracy of all suits and cash boxes.

You will handle drop boxes, assist with auditing counts, and prepare paperwork for transfers to the Vault Area while following strict internal controls. Strong English communication and license requirements apply.

Qualifications

• High School Diploma or GED required or equivalent.
• Six months of high-volume cash handling experience preferred.
• 10-key experience preferred.
• Some computer skills (MS Word and Excel).
• One year related experience and/or training.
• Ability to communicate effectively in English (verbal and written).
• Must obtain and maintain an Illinois Gaming License.

Responsibilities

• Collect, transport, count, wrap, total, verify, and record all monies from the gaming floor to the Count Room.
• Pull cash boxes from machines and replace with empty boxes in all gaming machines.
• Ensure the security of all gaming machines by verifying all doors are locked.
• Ensure the security of all retrieved cash boxes.
• Perform duties as assigned such as key, runner/helper, or cart person.
• Verify each cash box has been retrieved and maintain inventory.
• Retrieve/replace Bill Validator boxes and count all money within.
• Place and sort correctly drop boxes for next shift.
• Record all counts for the Auditing Department.
• Prepare paperwork and money for transfer to the Vault Area as directed.
• Provide security and accountability of Company funds entrusted to the Soft Count Room.
• Monitor the operation within the Soft Count Room ensuring all applicable personnel adhere to all rules, laws, regulations, and policies pertaining to the Internal Controls for the Cage and Credit Department.
• Ensure all facilities and equipment are available and functioning properly in the Soft Count Room.
• Perform all opening/closing duties as assigned.
• Learn and implement all rules, laws, regulations, and policies pertaining to the Cage and Credit department, including Title 31.
• Must report all suspicious persons, activity, or hazardous conditions to management immediately.
• Perform all opening/closing duties as assigned.
• Learn and implement all rules, laws, regulations, and policies pertaining to the Cage and Credit department.
• Must be able to apply knowledge gained from training, education and work experience.
• Must be friendly and courteous at all times.
• Must be able to apply customer service standards as directed.
• Able to satisfactorily complete assignable work requested by the Shift Manager.
• Other duties as assigned

Skills

Cash handling

10-key

English communication

Illinois Gaming License

MS Word

Excel

Education

High School Diploma/GED

Tools

MS Word

Excel

Job description

Bally's is hiring for a Count Room/Soft Count Clerk in East St. Louis, IL. This on-site role involves collecting and counting cash, transporting to the Count Room, and ensuring security and accuracy of all suits and cash boxes.

You will handle drop boxes, assist with auditing counts, and prepare paperwork for transfers to the Vault Area while following strict internal controls. Strong English communication and license requirements apply.