Social Worker II-Full-Time Days

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); In loco; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Social Work professional to plan services for targeted populations, conduct psychosocial assessments, crisis intervention, and discharge planning. You will coordinate referrals and resources, advocating for patients and families as they navigate environmental stress, illness, and care needs across the continuum.

Collaborating with nursing and staff, you will ensure patient needs are met and care is coordinated at the appropriate level

Competenze

• Bachelor’s degree in Social Work required.
• MSW preferred.
• CSW, CCM, or ACM certifications preferred.
• 3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting required.
• Acute Care Case Management experience preferred.
• Proficiency with Microsoft Office and clinical IT systems.

Mansioni

• Conducts face-to-face interviews with patients and families to develop therapeutic relationships and obtain psychosocial and financial information for discharge planning.
• Performs proactive screenings and assessments for clinical, psychosocial, and discharge planning needs.
• Documents assessment, plan, progress, interventions, and reassesses as needed.
• Initiates referrals and recommends consults for safe, timely discharge or transfer.
• Assists patient/family in coping with hospitalization, disability, and chronic/terminal illness.
• Provides information and education on community resources and post-acute care options.

Conoscenze

Interpersonal communication

Negotiation skills

Time management

Organizational skills

Discharge planning

Formazione

Bachelor’s degree in Social Work

MSW preferred

CSW/ CCM/ ACM certifications preferred

Strumenti

Microsoft Office

Midas

ProviderLink

ValleyLink

eHIM

SMS

Descrizione del lavoro

FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentCoordination of CareJob FamilyProfessionalWork ShiftDays (United States of America)SummaryComprehensively plans for services for a targeted population. Responsible for psychosocial assessments, crisis intervention, discharge planning, and coordination of referrals and resource information to patients and families in need of assistance. Independently identifies complex patients as well as receives referrals from nursing and other ancillary staff. Provides an array of social work services to patients and families to promote understanding and resolution of problems related to environmental stress, physical illness, interpersonal conflicts, and other psychosocial issues. Adheres to the patient experience initiatives and champions customer service. Works collaboratively to ensure patient needs are met and care delivery is coordinated across the continuum at the appropriate level of care.Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Conducts face-to-face interviews with patients and family members to develop therapeutic relationships and obtain psychosocial and financial information necessary for the facilitation of appropriate discharge planningPerforms proactive screenings and assessments for patients’ clinical, psychosocial, and discharge planning needsDocuments assessment, the on-going plan, case progress, intervention(s), and reassesses patients as neededInitiates referrals and recommends consults to enable patient to be prepared for safe and timely discharge or transferAssists patient/family in coping with hospitalization, disability, and chronic/terminal illnessUtilizes communication, negotiation, and advocacy skills with patient, family, healthcare team and communityProvides information, education to patient/family on community resources and options for post-acute care appropriate to the age of the patient servedCarries out discharge planning activities to include providing arrangements for Home Health, Hospice, Home Infusion, DME, Outpatient Hemodialysis, Rehab, LTAC, Assisted Living, Rest Home and Skilled Nursing Facility placementsProvides alternate plan of care options at the appropriate level of care based on patient/family needs and in collaboration with physician and/or designated team membersServes as a resource for processing issues such as guardianship, abuse, neglect, power of attorney, healthcare surrogate, advance directives or psychiatric involuntary commitment. Initiates/completes forms required for post-acute placement.Serves as a reliable resource for the Acute Care Nurse Navigator for difficult placements, information on Medicaid and disability, and Department of Social Service ReferralsConsults with the Acute Care Nurse Navigator when clinical explanation of disease processes, clarification of physicians’ orders, and other pertinent information is needed to determine, safe appropriate discharge planOther duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training:Bachelor’s degree in Social Work requiredMaster’s degree in Social Work (MSW) preferredProfessional Certification in Case Management or Social Work (CSW, CCM, or ACM) preferredWork Experience:3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting requiredAcute Care Case Management experience preferredKnowledge, Skills, and Abilities Required:Proficiency in reading, writing, and speaking the English languageFlexible with scheduled hours to meet the needs of the department, unit, patient and familyWork is not standardized and requires a high degree of prioritization skillsExcellent interpersonal communication and negotiation skillsAbility to communicate effectively and work with people of all social, economic and cultural backgroundProven written, telephonic and electronic communication skillsAssertive and persuasive in interactions with customers, peers, management and core staff servedStrong organizational and time management skillsProficiency with various computer programs including Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, and SMSAbility to demonstrate respect and team buildingFlexible, open-minded and adaptable to changeAbility to work collaboratively with department staff, physicians and healthcare professionals at all levels to achieve established goals, improve quality of outcomes, maintain or exceed Joint Commission standards and State mandates as they apply to the department operationsPhysical Requirements:Light carrying and lifting may be requiredWalking may be required to access all areas of the Medical CenterAbility to effectively communicate orally to patients, family members, personnel and physiciansVisual acuity to proofread hand or typewritten materialsManual ability to use telephones and computer keyboardRequired Licenses and CertificationsCSW - NC Social Work Certification And Licensure BoardCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity