Social Worker II-Full Time Days

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Cape Fear Valley Medical Center in Fayetteville, NC seeks a social worker to comprehensively plan for services, perform psychosocial assessments, crisis intervention, discharge planning, and referrals to support patients and families.

You will identify complex cases, collaborate with physicians and care teams, arrange post-acute placement, and provide information on community resources to promote safe, timely transitions. Strong communication, advocacy, and organizational skills are essential.

Qualifications

• Bachelor’s degree in Social Work required.
• MSW preferred and professional certifications (CSW/CCM/ACM) preferred.
• 3 years of experience in Social Services, Home Health, Hospice or Acute Care setting required.

Responsabilités

• Conducts face-to-face interviews with patients and family to develop therapeutic relationships and gather information for discharge planning.
• Documents assessment, on-going plan, progress, interventions, and reassesses as needed.
• Initiates referrals and coordinates post-acute placement to ensure safe, timely discharge or transfer.
• Collaborates with physicians and healthcare team to coordinate care across the continuum.

Connaissances

Interpersonal communication

Negotiation

Time management

Teamwork

Documentation

Formation

Bachelor's degree in Social Work

MSW preferred

CSW/ CCM/ ACM preferred

Outils

Microsoft Office

Midas

ProviderLink

ValleyLink

eHIM

SMS

Description du poste

FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentCoordination of CareJob FamilyProfessionalWork ShiftDays (United States of America)SummaryComprehensively plans for services for a targeted population. Responsible for psychosocial assessments, crisis intervention, discharge planning, and coordination of referrals and resource information to patients and families in need of assistance. Independently identifies complex patients as well as receives referrals from nursing and other ancillary staff. Provides an array of social work services to patients and families to promote understanding and resolution of problems related to environmental stress, physical illness, interpersonal conflicts, and other psychosocial issues. Adheres to the patient experience initiatives and champions customer service. Works collaboratively to ensure patient needs are met and care delivery is coordinated across the continuum at the appropriate level of care.Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Conducts face-to-face interviews with patients and family members to develop therapeutic relationships and obtain psychosocial and financial information necessary for the facilitation of appropriate discharge planningPerforms proactive screenings and assessments for patients’ clinical, psychosocial, and discharge planning needsDocuments assessment, the on-going plan, case progress, intervention(s), and reassesses patients as neededInitiates referrals and recommends consults to enable patient to be prepared for safe and timely discharge or transferAssists patient/family in coping with hospitalization, disability, and chronic/terminal illnessUtilizes communication, negotiation, and advocacy skills with patient, family, healthcare team and communityProvides information, education to patient/family on community resources and options for post-acute care appropriate to the age of the patient servedCarries out discharge planning activities to include providing arrangements for Home Health, Hospice, Home Infusion, DME, Outpatient Hemodialysis, Rehab, LTAC, Assisted Living, Rest Home and Skilled Nursing Facility placementsProvides alternate plan of care options at the appropriate level of care based on patient/family needs and in collaboration with physician and/or designated team membersServes as a resource for processing issues such as guardianship, abuse, neglect, power of attorney, healthcare surrogate, advance directives or psychiatric involuntary commitment. Initiates/completes forms required for post-acute placement.Serves as a reliable resource for the Acute Care Nurse Navigator for difficult placements, information on Medicaid and disability, and Department of Social Service ReferralsConsults with the Acute Care Nurse Navigator when clinical explanation of disease processes, clarification of physicians’ orders, and other pertinent information is needed to determine, safe appropriate discharge planOther duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training:Bachelor’s degree in Social Work requiredMaster’s degree in Social Work (MSW) preferredProfessional Certification in Case Management or Social Work (CSW, CCM, or ACM) preferredWork Experience:3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting requiredAcute Care Case Management experience preferredKnowledge, Skills, and Abilities Required:Proficiency in reading, writing, and speaking the English languageFlexible with scheduled hours to meet the needs of the department, unit, patient and familyWork is not standardized and requires a high degree of prioritization skillsExcellent interpersonal communication and negotiation skillsAbility to communicate effectively and work with people of all social, economic and cultural backgroundProven written, telephonic and electronic communication skillsAssertive and persuasive in interactions with customers, peers, management and core staff servedStrong organizational and time management skillsProficiency with various computer programs including Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, and SMSAbility to demonstrate respect and team buildingFlexible, open-minded and adaptable to changeAbility to work collaboratively with department staff, physicians and healthcare professionals at all levels to achieve established goals, improve quality of outcomes, maintain or exceed Joint Commission standards and State mandates as they apply to the department operationsPhysical Requirements:Light carrying and lifting may be requiredWalking may be required to access all areas of the Medical CenterAbility to effectively communicate orally to patients, family members, personnel and physiciansVisual acuity to proofread hand or typewritten materialsManual ability to use telephones and computer keyboardRequired Licenses and CertificationsCSW - NC Social Work Certification And Licensure BoardCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity