Social Worker II - CCC & Internal Medicine

Hennepin Healthcare; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Hennepin Healthcare seeks a Social Worker II to support CCC and Internal Medicine, working Monday through Friday. The role provides direct services, including psychosocial assessments, interventions, and discharge planning within a multidisciplinary health care team.

Responsibilities include case management, advocacy, and crisis intervention. Strong communication, EHR proficiency, and cultural competence are essential for serving diverse patient populations.

Qualifications

• Master's degree in social work or related discipline.
• Unrestricted Minnesota social work license (LGSW/LISW/LICSW).
• Experience with electronic health records or similar software.
• Ability to work with interdisciplinary teams and diverse patient populations.

Responsibilities

• Identify patients needing social work assessment and intervention.
• Interview clients and perform bio-psychosocial assessments.
• Complete documentation for accurate billing of clinical services.
• Design and follow through on care plans with interdisciplinary teams and community resources.
• Provide supportive counseling and crisis intervention under LICSW supervision.
• Coordinate discharge/transition planning and care management.
• Refer clients to community services and advocate for access to resources.
• Document psychosocial assessments, care plans and progress in the EMR.

Skills

Counseling

Communication under stress

Documentation of progress

Team collaboration

Diversity competence

Policy interpretation

EHR experience

MS Office

Cultural competence

Education

Master’s degree in social work

Tools

Electronic Health Record (EHR)

Job description

SUMMARY

We are currently seeking a Social Worker II to join our team. This role will support CCC & Internal Medicine, working days (Monday to Friday).

Purpose of this Position: Provides direct service to clients and their families. This includes social work assessment, interventions and treatment plans, supportive counseling and crisis intervention, care management, discharge/transition planning, advocacy and support. Seeking resources and services to address unmet needs. The social worker also provides consultation services and in-service education programs related to the psychosocial aspects of health care to other professional staff members on the healthcare team.

RESPONSIBILITIES

• Identifies patients who require social work assessment and intervention through high-risk screening and referrals
• Interviews clients and performs bio-psychosocial assessment to determine problems and appropriate types and methods of service/treatment.
• Complete necessary documentation for accurate and timely billing of clinical services provided
• Design and follow through on intensive long or short-term service/treatment/care plans including collaborating and communicating with the interdisciplinary team, community and healthcare resources to move the plan of care forward
• May provide supportive counseling and crisis intervention using social work methods under the supervision of LICSW (if applicable)
• Provide a range of social work interventions that include preventive and direct services, care management, advocacy and assistance to clients who have mental, emotional, or physical disabilities and other cases involving complex social and financial needs
• May carry a caseload for continuing service/treatment and provide care coordination including discharge/transition planning
• Interpret and explain policies, regulations, and programs to clients and the public
• Refer clients to appropriate community services, provide support and assistance in connecting to services as needed, and interpret social and emotional factors to others involved in treatment of clients
• May make field visits to clients' homes in departments/areas where trained and asked to do so
• Advocates for patients and families by supporting patient rights, ethical decision making and accessing protective services (including assuring applicable reporting of vulnerability or suspected abuse as mandated by law). Ensures appropriate decision makers are informed of and involved in treatment planning
• Documents psychosocial assessment, progress notes, telephone calls, care plans and discharge/transition plan in the electronic medical record
• May provide work direction to social work paraprofessionals such as Case Management Assistants and MSW interns in departments/areas where trained and asked to do so
• May run/facilitate support/psychoeducational groups
• May be involved in multidisciplinary or community initiatives identifying the needs and assist in resolving problems facing individuals and families regarding health and human service issues (including but not limited to housing, employment, financial assistance, and behavioral health)
• Emergency Department Social Worker: May need to assist with morgue coverage which could include intake and release of decedents, use of mechanical lift and physical transferring of decedents, coordinating body viewings, and phone calls and care coordination tasks related to the decedents
• Other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• Master’s degree in social work or Master’s degree in related discipline

Knowledge / Skills / Abilities

• Ability to counsel and instruct patients and families
• Ability to communicate with patients and families under sometimes stressful circumstances
• Ability to recognize and document patient progress
• Ability to work cooperatively with other members of the multidisciplinary clinical team
• Ability to interact effectively with individuals from diverse backgrounds including ability to deal objectively with individuals whose attitudes and behaviors differ from their own
• Ability to interpret policies and procedures in an advisory capacity
• Experience with electronic health record or similar software program
• Effective use of all Windows-based applications such as Outlook and Microsoft Office Suite products
• Demonstrable cultural competence with a variety of socio-economic, racial and other elements of diversity

License / Certifications

• Unrestricted license by the Minnesota Board of Social Work at one of the following levels: LGSW, LISW or LICSW