Social Worker - Hybrid in Dallas, TX

Optum; Dallas (TX); Remote; USD 49,000 - 97,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Sozialarbeiter, der Patienten bei der Bewältigung komplexer gesundheitlicher Herausforderungen unterstützt. In dieser Rolle werden Sie umfassende Bewertungen durchführen, Dienstleistungen koordinieren und als Bindeglied zwischen Patienten und medizinischem Personal fungieren. Sie arbeiten in einem dynamischen Team und haben die Möglichkeit, remote zu arbeiten, während Sie sich auf die Verbesserung der Patientenergebnisse konzentrieren. Diese Position bietet Ihnen die Chance, sich persönlich und beruflich weiterzuentwickeln und einen positiven Einfluss auf das Leben der Menschen zu haben.

Benefits

Umfassende Gesundheitsleistungen

401k-Plan

Aktienoptionsprogramme

Incentive-Programme

Qualifications

• 3+ Jahre Erfahrung in der sozialen Arbeit im Gesundheitswesen.
• Bachelor oder Master in Sozialarbeit erforderlich.

Responsibilities

• Durchführung umfassender Bewertungen und Dokumentation der Ergebnisse.
• Koordination mit externen und internen Teams zur Verbesserung der Patientenzufriedenheit.

Skills

Soziale Arbeit

Kommunikationsfähigkeiten

Organisatorische Fähigkeiten

MS Office Suite

Bilingual (Englisch/Spanisch)

Education

Bachelor of Social Work

Master of Social Work

Tools

MS Office Suite

Job description

Opportunities at WellMed, part of the Optum family of businesses

We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff, and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Social Worker is responsible for the assessment, planning, coordination, and oversight of services for identified patients within their respective healthcare plan. The position involves evaluating and managing services for patients with complex, catastrophic, SDOH (Social Determinants of Health), and/or psychosocial issues to promote quality, effective outcomes throughout the care continuum. The role ensures compliance with state and federal health plan requirements, Medicare guidelines, and standards. Acts as a liaison to coordinate and collaborate care with physicians, family, and other providers while advocating for patients, placing them at the center of care delivery. The Social Worker will interact and engage with others as an interdisciplinary team member.

If you are located in Dallas, TX, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

1. Perform comprehensive evaluations and document findings in a concise/comprehensive manner that is compliant with documentation standards for the Center for Medicare and Medicaid Services (CMS)
2. Perform patient assessments in multiple settings, including but not limited to the patient's home, the PCP/specialists' clinic, hospital, and/or skilled nursing facility as needed
3. Understand and plan to ensure services provided work within the boundaries of the patient's plan eligibility. Coordinate identified patient's needs utilizing federal, state, and local community resources, as available
4. Coordinate with external and internal teams to minimize obstacles and increase patient and provider satisfaction
5. Participate actively in Performance Improvement (PI) or regional strategic initiatives
6. Participate in staff and Interdisciplinary Teams (IDT) meetings
7. Adhere to organizational and departmental policies and procedures
8. Maintain a high level of professionalism and adhere to the WellMed Core Values
9. Take responsibility for personal and professional development
10. Ensure licensure, certifications, and annual training are maintained and compliant
11. Maintain knowledge of current health plan benefits
12. Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that challenges you and provides clear direction on succeeding in your role and developing other roles you may be interested in.

Required Qualifications:

1. Bachelor of Social Work with 3+ years of experience beyond the required years of experience
2. 3+ years social work experience in a healthcare environment
3. Proficient in MS Office Suite, including Word, Excel, Notes, Outlook, and other departmental specific programs/applications
4. Excellent oral and written communication skills
5. Strong organizational skills
6. Ability to prioritize, plan, and handle multiple tasks/demands simultaneously
7. Travel to clinical locations of patients' homes about 10 percent of the time
8. Must undergo Tuberculosis screening and provide proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation, vaccination, or medical diagnosis

Preferred Qualifications:

1. Masters or Bachelor's of Social Work with licensure (LMSW, LCSW, LBSW)
2. Experience working with geriatric, behavioral, and mental health patient populations
3. Long Term Care experience
4. Knowledge of disease management, managed care, medical terminology, referral process, claims, and CPT coding
5. Bilingual (English/Spanish) proficiency

Physical & Mental Requirements:

1. Ability to lift up to 10 pounds
2. Ability to push or pull heavy objects using up to 25 pounds of force
3. Ability to sit and stand for extended periods
4. Use fine motor skills to operate office equipment and machinery
5. Properly drive and operate a company vehicle
6. Receive and understand instructions verbally and in writing

*All remote employees must adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $49,300 to $96,400 annually, based on full-time employment and various factors including labor markets, education, experience, and certifications. UnitedHealth Group offers comprehensive benefits, incentive programs, stock purchase options, and a 401k plan. Our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to equity and reducing health disparities.

UnitedHealth Group is an Equal Employment Opportunity employer and a drug-free workplace. Candidates must pass a drug test prior to employment.