Social Worker - Hybrid in Dallas, TX

UnitedHealth Group; San Antonio (TX); Remote; Confidential; Full time

Job summary

An established industry player is seeking a dedicated Social Worker to join their team. This role involves assessing and coordinating care for patients facing complex health challenges, ensuring they receive comprehensive support. You'll work closely with healthcare professionals and families, advocating for patient needs while navigating the healthcare system. The ideal candidate will bring a strong background in social work, excellent communication skills, and a passion for improving patient outcomes. Join a mission-driven organization that values diversity and is committed to making healthcare better for everyone.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase

Qualifications

• 3+ years of social work experience in a healthcare environment.
• Bachelor's degree in Social Work required.

Responsibilities

• Assess and coordinate services for patients with complex health issues.
• Engage with interdisciplinary teams to advocate for patients.

Skills

Social Work

Communication Skills

Organizational Skills

MS Office Suite

Patient Assessment

Care Coordination

Bilingual (English/Spanish)

Education

Bachelor of Social Work

Masters of Social Work

Tools

MS Office

Job description

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Social Worker is responsible for the assessment, planning, coordination and oversight of services for identified patients within their respective healthcare plan. The position identifies, evaluates, and provides management of services for patients with complex, catastrophic, SDOH (Social Determinants of Health) and/or psychosocial issues to promote quality, effective outcomes throughout the care continuum. The position ensures compliance with state and federal health plan requirements, Medicare guidelines and standards. Acts as a liaison to coordinate and collaborate care with physicians, family, and other providers while always remaining an advocate for patients, putting them at the center of care delivery. The Social Worker will interact and engage with others as an interdisciplinary team member.

If you are located in Dallas, TX, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Perform comprehensive evaluations and document findings in a concise/comprehensive manner that is compliant with documentation standards for the Center for Medicare and Medicaid Services (CMS).
• Perform patient assessments in multiple settings to include but not limited to the patient’s home, the PCP/specialists clinic, hospital, and/or skilled nursing facility as needed.
• Understand and plan to assure services provided work within the boundaries of the patient’s plan eligibility. Coordinate identified patient’s needs utilizing federal, state, and local community resources, as available.
• Coordinate with external and internal teams to minimize obstacles and increase in patient and provider satisfaction.
• Active participation in Performance Improvement (PI) or regional strategic initiatives.
• Active participation in staff and Interdisciplinary Teams (IDT) meetings.
• Adhere to organizational and departmental policies and procedures.
• Maintain a high level of professionalism and adhere to the WellMed Core Values.
• Assume responsibility for personal and professional development.
• Ensure licensure, certifications, and annual training are maintained and compliant.
• Maintain knowledge of current health plan benefits.
• Perform other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor of Social Work with 3+ years experience beyond the required years of experience.
• 3+ years social work experience in a health care environment.
• Proficient in MS Office Suite to include Word, Excel, Notes, Outlook, and other departmental specific programs/applications.
• Proven excellent oral and written communications skills.
• Proven solid organizational skills.
• Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously.
• Travel to clinical location of patients' homes about 10 percent of the time.
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease.

Preferred Qualifications:

• Masters or Bachelor’s of Social Work with licensure (LMSW or LCSW or LBSW).
• Experience working with geriatric and behavioral and mental health patient populations.
• Long Term Care experience.
• Knowledge of disease management, managed care, medical terminology, referral process, claims, and CPT coding.
• Bilingual (English/Spanish) language proficiency.

Physical & Mental Requirements:

• Ability to lift up to 10 pounds.
• Ability to push or pull heavy objects using up to 25 pounds of force.
• Ability to sit for extended periods of time.
• Ability to stand for extended periods of time.
• Ability to use fine motor skills to operate office equipment and/or machinery.
• Ability to properly drive and operate a company vehicle.
• Ability to receive and comprehend instructions verbally and/or in writing.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $49,300 to $96,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.