Social Worker

Shriners Children's; Springfield (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Shriners Children's in Springfield, MA, is seeking a Social Worker to provide comprehensive psychosocial assessment, intervention, and support to patients and families facing complex medical conditions and hospitalizations. This role focuses on empowering families, advocating for patient needs, and facilitating access to community resources to promote well-being and successful reintegration.

The position emphasizes collaboration with the care team to coordinate plans of care, arrange services,

Qualifications

• Experience conducting and documenting psychosocial assessments and interventions to meet patient/family needs.
• Social Work license in state of practice
• Demonstrated competency in Microsoft Office Suite

Responsibilities

• Documents assessments, interventions, plans and evaluations in accordance with regulatory agency requirements and SHC policy.
• Coordinates the plan of care to achieve desired outcomes and integrates the work of the health care team by coordinating resources and services necessary to accomplish agreed-upon goals.
• Advocates by supporting or recommending services for the protection of the patient's health, safety and rights.
• Collaborates with patients, families, caregivers and the health care team to communicate, problem solve and share accountability for outcomes.
• Arranges services among community agencies, physicians, patients, family, caregivers and others involved in the plan of care.
• Other duties as assigned.

Skills

Empathy

Communication

Advocacy

Team collaboration

Bilingual English/Spanish

Education

Social Work license in state of practice

Bachelor's or MSW degree

Tools

Microsoft Office Suite

Job description

Company Overview

Sh.. Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

Job Summary

The Social Worker at Shriners Hospitals for Children provides comprehensive psychosocial assessment, intervention, and support to patients and families facing complex medical conditions and hospitalizations. This role focuses on empowering families, advocating for patient needs, and facilitating access to community resources to promote optimal patient well-being and successful reintegration.

Key Responsibilities

• Documents assessments, interventions, plans and evaluations in accordance with regulatory agency requirements and SHC policy.
• Coordinates the plan of care plan to achieve desired outcomes and integrates the work of the health care team by coordinating resources and services necessary to accomplish agreed-upon goals.
• Advocates by supporting or recommending services for the protection of the patient's health, safety and rights.
• Collaborates by working with patients, families, caregivers and the health care team locally and within the system to jointly communicate, problem solve and share accountability for optimal outcomes.
• Arranges services among community agencies, physicians, patients, family, caregivers and others involved in the plan of care.
• Other duties as assigned.

Required Qualifications

• Experience conducting and documenting psychosocial assessments and interventions to meet physical, functional, social, emotional, educational needs of the patient/caregivers, required
• Social Work license in state of practice
• Demonstrated competency in Microsoft Office Suite™

Preferred Qualifications

• 3 years' experience
• Experience in a Healthcare setting with community and national resource navigation and coordination, payment methodologies, mitigating psychosocial barriers to patient/family adherence, in a Pediatric setting
• Current Case Management Certification (CMC, ACM or ANCC)
• Bilingual in English/Spanish

Compensation is determined based on years of relevant experience and departmental equity.