Social Work Specialist: Casework & CQI Expert

City and County of San Francisco; San Francisco (CA); On-site; USD 105,612 - 128,362; Full time

Job summary

City and County of San Francisco seeks a 2916-Social Work Specialist to support IHSS, CQI, CalWORKs, and FCS programs within the HSA. You will assess, plan, coordinate services, and ensure compliance with federal, state, and local regulations.

The role requires a bachelor’s degree in social work or related field and at least two years of social casework; Master’s can substitute for one year. Strong collaboration with community partners and precise documentation are essential.

Qualifications

• Bachelor's degree in social work or related field.
• Two years of social casework or employment services experience.
• Master’s degree may substitute for one year of experience.

Responsibilities

• Review and monitor compliance with federal and state regulations related to case service delivery.
• Conduct field investigations, including in-home visits and collateral contacts to verify compliance and service effectiveness.
• Perform desk reviews of client cases; interview families and stakeholders; evaluate data for errors and assess compliance with regulations.
• Schedule and conduct audits; assess findings for accuracy and discuss results to ensure compliance and corrective actions.
• Prepare and submit statistical and narrative reports documenting compliance findings and program outcomes.
• Conduct client assessments, develop case plans, summarize client needs and barriers, and facilitate referrals.
• Assist participants in navigating program expectations and resources; coordinate with internal staff and community organizations.
• Research, revise, and monitor program policies to ensure alignment with regulations; provide policy interpretation as needed.
• Provide training and policy interpretation to staff, the public, and service providers; make recommendations as needed.
• Develop and update written materials including manuals, forms, and policy resources.
• Provide specialized case management services to eligible clients.

Skills

Social work

Case management

Public service

Policy interpretation

Education

Bachelor's degree

Tools

CMIPS II

Job description

City and County of San Francisco seeks a 2916-Social Work Specialist to support IHSS, CQI, CalWORKs, and FCS programs within the HSA. You will assess, plan, coordinate services, and ensure compliance with federal, state, and local regulations.

The role requires a bachelor’s degree in social work or related field and at least two years of social casework; Master’s can substitute for one year. Strong collaboration with community partners and precise documentation are essential.