Social Work Case Manager

Elevance Health, Inc.; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

merit increases

paid holidays

Paid Time Off

medical

Job summary

The Elevance Health Companies, Inc. is seeking a Social Work Case Manager to support members by coordinating resources, evaluating psychosocial needs, and guiding self-management of healthcare.

This role emphasizes collaboration with behavioral health resources and requires a valid LMSW/LCSW license in applicable states. Hybrid position with in-person training sessions; virtual work is allowed with occasional onsite requirements.

Qualifications

• Requires MS in Social Work and minimum of 3 years of experience in case management in a health care environment; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted LMSW or LCSW (or equivalent) license in applicable state(s) required.
• Preferred: bilingual (Spanish) or multi-language skills.
• Medical Social Work experience preferred.

Responsibilities

• Utilizes available community, government, and client resources to address participant limitations or support interventions in chronic condition management.
• Manages behavioral and psychosocial needs to improve clinical and financial outcomes and delivers social work interventions.
• Assists members to effectively utilize resources to meet health needs and develop personal capabilities.
• Evaluates members' ability to manage self and locate resources when limitations are identified.
• Provides guidance to members seeking solutions to social, cultural, or financial problems affecting healthcare management.
• Evaluates health-self-management strengths and implements plans to support healthcare needs.

Skills

Bilingual (Spanish)

Education

MS in Social Work

Job description

Anticipated End Date: 2026-11-13 Position Title: Social Work Case Manager

Location: Virtual: This role enables associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How you will make an impact:

Utilizes available community, government, and/or client resources needed to address participant's limitations or support interventions in the management of the participant's chronic condition. Manages behavioral and psychosocial needs that result in improved clinical and financial outcomes and delivers social work interventions. Assists members to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities. Evaluates members' ability to independently manage self and locate alternative resources when limitations are identified via a Social Work Psychosocial evaluation. Provides guidance to members seeking alternative solutions to specific social, cultural or financial problems that impact their ability to manage their healthcare needs. Evaluates members' strengths related to health self-management, develops strategies to support healthcare needs and implements plans in support of case decisions. Facilitates and coordinates behavioral health resources as individual member needs are identified.

Minimum Requirements:

Requires MS in Social Work and minimum of 3 years of experience in case management in a health care environment; or any combination of education and experience, which would provide an equivalent background. Current unrestricted LMSW or LCSW (or equivalent) license in applicable state(s) required.

Preferred Skills, Capabilities, and Experiences:

Bilingual (Spanish) or multi-language skills preferred. Medical Social Work experience preferred.

Job Level:

Non-Management Exempt

Job Family:

MED > Licensed/Certified Behavioral Health Role

Benefits:

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Elevance Health is an Equal Employment Opportunity Employer/Disability/Veterans.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

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