Social Work Care Manager LSW 1-29725

Rush University Medical Center; Chicago (IL); On-site; USD 3,784,000 - 5,961,000; Full time

Job summary

Rush University Medical Center in Chicago hires for a Social Worker Care Manager LSW 1 to support care coordination and transition planning. The role collaborates with physicians, nurses, and inpatient/outpatient teams to ensure seamless, person-centered care across settings.

The position requires an MSW, Illinois social work licensure (LSW) or timely licensure within 90 days, and experience with complex psychosocial needs.

Qualifications

• Master's Degree in Social Work from an accredited university.
• Current license in Illinois as a Social Worker, LSW OR proof of a pending license within 90 days of hire.
• Ability to perform all job components and serve as a team resource for clinically complex cases within social work expertise.
• Experience as a health care provider for neonate, pediatric, adolescent, adult and/or geriatric patients, with knowledge in care management, discharge planning, social service.
• Experience related to psychosocial issues, crisis management, conflict resolution, and person centered planning and care transitions.
• Skilled educator and communicator.
• Excellent interpersonal and team building skills, and ability to collaborate with physicians, nurses, and other staff.
• Process improvement skills and ability to prioritize workload, problem-solve, and analyze data.
• Strong working knowledge of databases, EMR systems and information technology.
• Willingness to maintain flexible work hours and take on other duties.
• Maintains licensure/CEU requirements via meetings and trainings.
• Willingness to present information to peers and teams.

Responsibilities

• Has specialized knowledge in human behavior and problem solving to manage complex patient caseloads.
• Provide comprehensive psychosocial assessments.
• Educate patients on health care levels, entitlements, and community resources.
• Assist patients and families in adjusting to hospital admission and role changes.
• Promote communication and collaboration among health care team members.
• Educate hospital staff on psychosocial issues.
• Coordinate discharge planning and continuity of care.
• Ensure understanding of post-hospital care among patient, family, and team.
• Advocate for patient needs and facilitate referrals for care continuity.
• Document activities comprehensively and accurately.
• Coordinate care through interdisciplinary conferences and committees.
• Lead and support care management teams and promote readmission avoidance.

Skills

Educator and communicator

Interpersonal skills

Team collaboration

Process improvement

Data analysis

EMR knowledge

Flexibility

Public speaking

Education

Master's Degree in Social Work

Current Illinois Social Worker license (LSW) or pending

Tools

Electronic Medical Records (EMR) systems

Job description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Care Management

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

The Social Worker Care Manager LSW 1 works with the Social Work Care Manager 2, Social Work Care Manager 3, Care Management Social Work Director, RN Care Managers, physician practices, persons/families, as well as inpatient and outpatient teams to facilitate effective care management, coordination of services at the appropriate level of care, and implement sustainable transition plans. The SW CM 1 contribute to the team's effectiveness by coordinating person centric transitional care plans, resolving barriers, and addressing in-depth psychosocial needs. They manage a complex caseload, actively support performance improvement initiatives, and function to provide effective communication between persons, physician practices, the hospital, and the community. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

Required Job Qualifications:

• Master's Degree in Social Work from an accredited university.
• Current license in Illinois as a Social Worker, LSW OR proof of a pending license obtained within 90 days of hire required. Employee will be subject to demotion or termination if licensure is not obtained within the given timeframe.
• Ability to perform all job components and serve as a team resource for clinically complex cases within their professional (social work) expertise.
• Experience as a health care provider for the neonate, pediatric, adolescent, adult and /or geriatric patient, and knowledge in care management, discharge planning, social service, are usually.
• Experience related to psychosocial issues, crisis management, conflict resolution, and person centered planning and care transitions.
• Skilled educator and communicator.
• Excellent interpersonal and team building skills, and ability to collaborate effectively with physicians, nurses, and other staff.
• Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
• Strong working knowledge of computer databases, electronic medical record systems, and info technology.
• Willingness to maintain flexible work hours, assume other duties as assigned.
• Maintains professional growth and meets licensure/CEU requirements by attendance at various internal/external meetings, seminars, workshops.
• Willingness to present information to peers, team, etc.

Preferred Job Qualifications

• LCSW or commitment to obtain.

Physical Demands

• Ability to travel throughout the Medical Center.

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities

• Has a specialized knowledge, education and experience in the fields of human behavior, psychology and problem solving. They will be responsible for managing complex patient caseloads.
• Provide comprehensive psychosocial assessments on their patients.
• Educate patients on the levels of heath care; entitlements; and community resources.
• Helping patients and families adjust to hospital admission; possible role changes; exploring emotional/social responses to illness and treatment.
• Promoting communication and collaboration among health care team members.
• Educating hospital staff on patient psychosocial issues.
• Coordinating patient discharge and continuity of care planning and throughput.
• Ensuring communication and understanding about post-hospital care among patient, family and health care team members.
• Advocating for patient and family needs and facilitating referrals for continuity of care.
• Documents all activities in a comprehensive, appropriate manner.
• Referral to legal services.
• Facilitating support groups if appropriate.
• Provides leadership, support and clinical expertise within Care Management teams to achieve outcomes.
• Functions as a role model within the team. Demonstrates ownership of the person centered plan, complex psychosocial issues and anticipated outcomes. Provides proactive planning, coordinated transition plans, and implements readmission avoidance strategies. Serves as a resource to physicians, nurses, peers and CM staff in managing complex cases and resolving issues.
• Provides leadership and facilitates communication within the inpatient and cross continuum teams to assure effective sustainable care transitions from hospital to home, within community care settings, and/or to supplement care for high risk patients.
• Supports team education and training functions related to complex psychosocial issues and transitions in care coordination. Conducts education for staff including care managers, liaisons, nurses, physicians and allied health professionals, as requested.
• Implements effective communication between inpatient units, care management team, physicians, nurses, pharmacy, persons/families, Health & Aging, and external providers.
• Coordinates interdisciplinary conferences, serves on committees and leads work groups to address psychosocial/care coordination issues. Effectively responds to Abuse & Neglect calls.
• Models and maintains a quality based proactive person centered approach to achieve department and institutional goals and process improvements.
• Models a person centered approach to support to the treatment team, person/family directed plans and engagement. Supports customer satisfaction among persons, families, physicians, external case managers, payers, vendors, and inpatient staff.
• Participates in research to evaluate project initiatives.
• Applies evidenced based practice.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.