Social Work Care Manager

Team Member Services; Minneola (FL); On-site; USD 33,000 - 61,000; Full time

Benefits offered by this job

Insurance benefits

PTO from day one

403(b) plan

Parental leave

Job summary

AdventHealth Minneola is seeking an experienced Care Manager to provide grief counseling, disease adjustment support, crisis intervention, and goals of care planning for patients. You will assess discharge needs across inpatient, observation, and ER settings to prevent delays and coordinate timely post-acute care.

You will review medical records, develop discharge plans with contingency options, collaborate with post-acute services, and ensure complete medical records and smooth transitions.

Qualifications

• Master's degree required in social work or related field.
• Experience in care management and social work preferred.
• Strong communication and assessment skills.

Responsibilities

• Provides grief counseling and crisis intervention for patients and families.
• Assesses discharge planning needs across inpatient, observation, and ED settings.
• Reviews records and develops discharge plans with post-acute care arrangements.
• Ensures timely care coordination and complete medical documentation.

Skills

Interpersonal skills

Negotiation

Critical thinking

Psychosocial assessment

Customer service

Cultural sensitivity

Organizational skills

EMR proficiency

Education

Master's degree

Tools

Outlook

EMR systems

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time
• Shift: Day-Weekend (United States of America)
• Address: 1800 N HANCOCK RD
• City: MINNEOLA
• State: Florida
• Postal Code: 34715

Job Description:

• Schedule: Full-Time
• Shift: Days, 40 hours per week
• Location: AdventHealth Minneola

Primary Job Responsibilities:

• Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate.
• Assesses patients' and families' wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning.
• Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.
• Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.
• Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent interpersonal communication and negotiation skills [Required
• Critical thinking and problem-solving skills [Required]
• Psychosocial assessment skills [Required]
• Customer service skills [Required]
• Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change [Required]
• Effective organizational skills [Required]
• Computer proficiency with Outlook e-mail and electronic medical records [Required]
• Flexible in a complex and changing healthcare environment [Required]
• Understanding of pre-acute and post-acute venues of care and post-acute community resources [Required]
• Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources [Required]
• Strong interview, assessment, and organizational skills [Required]
• Leadership skills [Required]

Education:

• Master's [Required]

Work Experience:

• 2+ care management experience
• 2+ social work [Required]

Licenses and Certifications:

• Accredited Case Manager (ACM) [Preferred]
• Certified Case Manager (CCM) [Preferred]

Pay Range:

$23.94 - $44.53

Background Screening Requirement (Florida Law)

• Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.
• Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse :
• https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.