Social Work Care Manager

AdventHealth; Florida; On-site; USD 33,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO Day One

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth Winter Garden is seeking a dedicated care coordinator with a focus on grief counseling, discharge planning, and post-acute care coordination. The role requires collaboration across inpatient, observation, and emergency departments to ensure timely discharge and safe transitions.

Master's degree and 2+ years in care management or social work are preferred, with state guidelines knowledge and strong communication skills. This on-site position offers day shifts and full-time hours.

Qualifications

• Excellent interpersonal communication and negotiation skills.
• Critical thinking and problem-solving abilities.
• Ability to work with diverse backgrounds and adapt to change.
• Knowledge of local community resources for patients with limited resources.
• Strong interview, assessment, and organizational skills.
• Knowledge of discharge planning and care management concepts (preferred)

Responsibilities

• Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning, and de-escalation as needed.
• Assesses discharge planning needs for inpatients, observation, and ED patients to avoid delays.
• Reviews medical records and integrates clinical, social, and financial factors into care plans.
• Develops discharge plans with contingency plans for post-acute care and community services.
• Uses technology and standard work to communicate with post-acute providers and ensure continuity of care.
• Performs other duties as assigned.

Skills

Interpersonal communication

Critical thinking

Cultural sensitivity

Discharge planning

Assessment skills

Communication with post-acute care

Education

Master's degree

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits and Perks

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule and Location

• Schedule: Full time
• Shift: Day (United States of America)
• Address: 2000 FOWLER GROVE BLVD
• City: WINTER GARDEN
• State: Florida
• Postal Code: 34787

Job Description

• Schedule: Full-Time, 40 hours per week
• Shift: Tuesday-Saturday 8:30am-5:00pm.
• Location: AdventHealth Winter Garden Primary

Job Responsibilities

• Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate.
• Assesses patients’ and families’ wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning.
• Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.
• Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post‑acute care services and facilities as well as community care for social needs.
• Leverages technology and follows standard work and best practices to communicate with post‑acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Excellent interpersonal communication and negotiation skills [Required]
• Critical thinking and problem‑solving skills [Required]
• Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open‑minded and adaptable to change [Required]
• Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non‑existent payment resources [Required]
• Strong interview, assessment, and organizational skills [Required]
• Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement [Preferred]
• Knowledge of state and federal guidelines pertinent to care management [Preferred]

Education

Master's [Required]

Work Experience

• 2+ care management experience [Preferred]
• 2+ social work [Required]

Licenses and Certifications

• Accredited Case Manager (ACM) [Preferred]
• Certified Case Manager (CCM) [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

$23.94 - $44.53

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.