Social Work Care Manager

AdventHealth; Minneola (FL); On-site; USD 33,000 - 61,000; Full time

Job summary

AdventHealth Minneola in Florida is seeking a qualified professional to provide grief counseling, care coordination, and discharge planning across inpatient and emergency settings. You will evaluate patients and families, develop tailored care plans, and coordinate with post-acute services to ensure timely and safe transitions.

Requires a Master’s degree, 2+ years in care management and social work, with ACM/CCM certifications preferred.

Qualifications

• Master’s degree required.
• 2+ care management experience.
• 2+ social work experience required.
• ACM or CCM certifications preferred.

Responsibilities

• Provide grief counseling, disease adjustment support, crisis intervention and goals of care planning.
• Assess discharge planning needs across inpatient, observation, and ED.
• Review medical records to inform transition of care plans.
• Develop discharge plans with contingencies and arrange post-acute care.
• Coordinate with post-acute services and facilities for continuity of care.

Skills

Interpersonal skills

Negotiation

Psychosocial assessment

Customer service

Cultural competence

Organizational skills

Outlook/EMR

Post-acute care

Adaptability

Education

Master's

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day-Weekend (United States of America)

Address

1800 N HANCOCK RD

City

MINNEOLA

State

Florida

Postal Code

34715

Job Description

Schedule: Full-Time

Shift: Days, 40 hours per week

Location: AdventHealth Minneola

Primary Job Responsibilities

• Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate.
• Assesses patients’ and families’ wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning.
• Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.
• Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.
• Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Excellent interpersonal communication and negotiation skills [Required
• Critical thinking and problem-solving skills [Required]
• Psychosocial assessment skills [Required]
• Customer service skills [Required]
• Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change [Required]
• Effective organizational skills [Required]
• Computer proficiency with Outlook e-mail and electronic medical records [Required]
• Flexible in a complex and changing healthcare environment [Required]
• Understanding of pre-acute and post-acute venues of care and post-acute community resources [Required]
• Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources [Required]
• Strong interview, assessment, and organizational skills [Required]
• Leadership skills [Required]

Education

• Master's [Required]

Work Experience:

• 2+ care management experience
• 2+ social work [Required]

Licenses and Certifications:

• Accredited Case Manager (ACM) [Preferred]
• Certified Case Manager (CCM) [Preferred]

Pay Range

$23.94 - $44.53

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.