Care Management Social Worker

Team Member Services; Florida; On-site; USD 33,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Apopka in Florida is seeking a Care Manager to provide discharge planning and patient advocacy within a high-volume hospital. The role requires a Master’s degree and experience in care management and social work, with responsibilities spanning inpatient, observation, and ED settings.

You will collaborate with a multidisciplinary team to coordinate post‑acute care, support families, and ensure timely transitions while working a day shift in Apopka.

Qualifications

• Master's degree required.
• 2+ care management experience preferred.
• 2+ social work experience required.

Responsibilities

• Provides grief counseling, crisis intervention, goals of care planning, and de-escalation as appropriate.
• Assesses discharge planning needs across inpatient, observation and/or emergency departments to avoid delays.
• Reviews medical records and factors into the transition of care plan for discharge.
• Develops discharge plans with contingency planning to ensure timely care coordination.
• Participates in rounds and communicates with post-acute care services and payors for authorization and coordination.

Education

Master's

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift: Day (United States of America)

Address: 2100 OCOEE APOPKA RD

City: APOPKA

State: Florida

Postal Code: 32703

Job Description:

About the Campus:

AdventHealth Apopka is a seven-story, 158-bed hospital offering an extensive range of services including expanded surgical services, advanced surgical suites and a catheterization lab

The hospital also features a 30,000-square-foot emergency department with pediatric-friendly beds, imaging services, a full-service cafeteria, chapel, gift shop and on-site fire station

The hospital opened in December 2017, replacing the 50-bed hospital that AdventHealth had operated in downtown Apopka for more than four decades

Schedule:

Full Time (40 hours a week) Includes rotating weekends, holidays, and hurricane response coverage.

Shift:

Days, 8am-4:30pm

Primary Job Responsibilities:

• Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de‑scalation services for patients as appropriate.
• Assesses patients' and families' wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning.
• Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.
• Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post‑acute care services and facilities as well as community care for social needs.
• Leverages technology and follows standard work and best practices to communicate with post‑acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.
• Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate.
• Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services.
• Organizes and facilitates patient and family care conferences with the multidisciplinary team.
• Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work.
• Provides patient and family advocacy, and support patient's choice and patient rights during hospitalization.
• Communicates with Payors patient's needs for authorization for post-acute care as needed.
• Other duties as assigned. Assesses readmitted patients for the patient's and family's perceived reasons for the readmission.

Education:

Master's [Required]

Work Experience:

• 2+ care management experience [Preferred]
• 2+ social work [Required]

Additional Information:

Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements

Licenses and Certifications:

• Accredited Case Manager (ACM) [Preferred]
• Certified Case Manager (CCM) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$23.94 - $44.53

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the F