Social Strategy & Community Manager

Omnicom Media; New York (NY); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical coverage

401(k) plans

Flexible spending

Life insurance

Disability insurance

Employee stock purchase program

Paid family benefits

Résumé du poste

Omnicom Media is seeking a Social Strategist to monitor, respond to, and engage clients’ communities across social channels. You will develop informed, creative social strategies and help shape the voice of brands while partnering with leading agencies and teams.

You will own content publishing, social listening, reporting, and stakeholder collaboration, with opportunities to drive new business and stay ahead of platform shifts. A dynamic, fast-paced environment awaits.

Qualifications

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Responsabilités

• Develop a deep understanding of client brand voice and update social response banks.
• Respond to social comments and DMs, including after-hours moderation.
• Own organic content publishing via CMS and native platforms.
• Identify surprise and delight opportunities and secure rights for clients.
• Perform social listening via Sprinklr to monitor mentions, sentiment, top conversations.
• Maintain channel health and update story highlights and link in bio posts.
• Provide cadence guidance per platform according to industry best practices.
• Deliver quarterly updates on best practices for organic and paid social.
• Compile qualitative and quantitative reports focusing on audience observations and performance.
• Build strong relationships with internal and external teams to complete client work.
• Offer POVs on new social features and shifts in the landscape for the agency.
• Collaborate with Social Strategy team on ad-hoc projects to drive new business.
• Stay up to date with cultural and social trends and interpret for clients.

Connaissances

Community management

Social strategy

Editorial calendars

Social reporting

Writing skills

Cross-functional collaboration

Platform knowledge

Outils

Sprinklr

Hootsuite

Sprout Social

Description du poste

Omnicom Media is seeking a Social Strategist to monitor, respond to, and engage clients’ communities across social channels. You will develop informed, creative social strategies and help shape the voice of brands while partnering with leading agencies and teams.

You will own content publishing, social listening, reporting, and stakeholder collaboration, with opportunities to drive new business and stay ahead of platform shifts. A dynamic, fast-paced environment awaits.