Social Solutions Manager

Jobtailor; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a senior paid social professional in Illinois to lead onboarding for new social media clients, educate them on processes and strategies, and develop tailored campaigns. You will collaborate with Meta, TikTok, LinkedIn and other platform reps to launch and optimize campaigns against client KPIs.

You’ll monitor performance, prepare reports, and drive retention and upsell opportunities. The role requires 8+ years in paid social media, advanced platform knowledge, data analysis

Qualifications

• 8+ years of experience in paid social media management.
• Advanced knowledge of Meta, TikTok, and LinkedIn advertising.
• Proficiency in data analysis tools, including Excel.
• Strong relationship-building and client-focused solutioning.
• Excellent verbal and written communication; able to present to clients; travel up to 15%.

Responsibilities

• Lead onboarding for new social media clients and educate them on processes and strategies
• Develop tailored campaigns and hand off stabilized campaigns to the Client Solutions Manager
• Collaborate with Meta, TikTok, LinkedIn, and other platform representatives
• Launch, maintain, and optimize paid social campaigns against client goals and KPIs
• Monitor campaign pacing and performance metrics and address issues proactively
• Prepare and deliver campaign reports with insights, wins, and improvement areas
• Manage a client portfolio with focus on retention, satisfaction, and upsell opportunities
• Build client relationships and address evolving needs
• Collaborate with the Client Solutions Management team on alignment and growth
• Support Senior Client Solutions Managers with daily tasks and initiatives
• Lead internal training on social media platforms, workflows, and best practices
• Improve social media workflows to drive efficiency
• Track social media trends, ad formats, and platform advancements
• Share updates and best practices with internal teams
• Maintain understanding of third-party tools and their integration with social media campaigns
• Perform other duties as assigned

Skills

Campaign Strategy

Optimization

Media Buying

Bidding Models

Data Analysis

Excel Proficiency

Performance Metrics

Social Media Workflows

Trend Tracking

Reporting

Client Relationship Management

Tools

Social Media Platforms

Data Analysis Tools

Third-Party Tools Integration

Job description

• Lead onboarding for new social media clients and educate them on processes and strategies
• Develop tailored campaigns and hand off stabilized campaigns to the Client Solutions Manager
• Collaborate with Meta, TikTok, LinkedIn, and other platform representatives
• Launch, maintain, and optimize paid social campaigns against client goals and KPIs
• Monitor campaign pacing and performance metrics and address issues proactively
• Prepare and deliver campaign reports with insights, wins, and improvement areas
• Manage a client portfolio with focus on retention, satisfaction, and upsell opportunities
• Build client relationships and address evolving needs
• Collaborate with the Client Solutions Management team on alignment and growth
• Support Senior Client Solutions Managers with daily tasks and initiatives
• Lead internal training on social media platforms, workflows, and best practices
• Improve social media workflows to drive efficiency
• Track social media trends, ad formats, and platform advancements
• Share updates and best practices with internal teams
• Maintain understanding of third-party tools and their integration with social media campaigns
• Perform other duties as assigned

Requirements

• 8+ years of experience in paid social media management, with a strong focus on campaign strategy and optimization
• Experience in digital media agencies or tech publishers is a plus
• Advanced knowledge of Meta, TikTok, and LinkedIn, including media buying, bidding models, and optimization strategies
• Proficiency in data analysis tools, including Excel
• Ability to interpret metrics and translate them into actionable strategies
• Strong relationship-building abilities focused on understanding client needs and crafting tailored solutions
• Excellent verbal and written communication skills
• Experience presenting strategies and reports to clients
• Highly organized and detail-oriented
• Ability to manage multiple projects simultaneously
• Social media certifications are a plus
• Ability to travel at least 15% of the year for client and internal meetings, trainings, etc.

Core Competencies

Demonstrates expertise in paid social media management, focusing on campaign strategy, optimization, and client relationship building. Proficient in data analysis and reporting, with a strong ability to interpret metrics and deliver actionable insights.

Highest-signal resume keywords

• Paid Social Media Management
• Campaign Strategy and Optimization
• Meta, TikTok, and LinkedIn Expertise
• Data Analysis Proficiency
• Client Relationship Management

Hard Skills

• Campaign Strategy
• Optimization Strategies
• Media Buying
• Bidding Models
• Data Analysis
• Excel Proficiency
• Performance Metrics Interpretation
• Social Media Workflows
• Trend Tracking
• Reporting

Soft Skills

• Relationship Building
• Communication Skills
• Organizational Skills
• Detail-Oriented
• Project Management

Certifications & Qualifications

• Social Media Certifications

Industry Keywords

• Digital Media Agencies
• Tech Publishers
• Client Solutions Management

Tools & Technologies

• Social Media Platforms
• Data Analysis Tools
• Third-Party Tools Integration