Social Services Program Manager / Social Services Case Manager

Hope Human Services; Lakewood (WA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Dental insurance

Vision insurance

Life insurance

Job summary

Hope Human Services in Washington state is seeking a Case Manager to join the management team, providing leadership and oversight of direct support professionals in Supported Living for adults with developmental and intellectual disabilities.

You will ensure regulatory compliance, staff training, and high-quality caregiver guidance, while coordinating housing and individualized care plans with families and other disciplines.

Qualifications

• Must have at least high school diploma or GED.
• 1+ year supervisory experience in SupportedLiving.
• Experience in case management for developmentally disabled adults.

Responsibilities

• Provide leadership and guidance within the management team.
• Oversee direct support professionals and staff development.
• Ensure compliance with state regulations and policies.
• Hire, orient and train DSP staff; manage performance and discipline.
• Coordinate care plans and education for individuals and families.

Skills

Supervisory experience

Case management

Communication skills

Critical thinking

Education

High school diploma or GED

Associates or Bachelor’s in Human Services

Tools

Therap

Job description

Join our growing company!

Hope Human Services is a premier provider of SupportedLiving services for developmentally & intellectually disabled adults in theState of Washington. The Case Manager participates as a member of themanagement team in maintaining quality and continuity of care. The person inthis position will, along with other members of the management team, provideleadership and guidance; and provide oversight to direct support professionals.Responsible for staff development; parent and family education; learning individualscare prior to admittance and educating others on care; assisting with housingfor individuals and admits. Works collaboratively with all other disciplines toensure all needs are met for the individuals. Responsible for hiring all directsupport professionals, ensuring they are oriented and prepared to fulfill theduties and responsibilities of a direct care position. Supervises all directsupport professionals, including progressive discipline, performanceevaluation, competency, and compliance with policies and procedures. Ensurescompliance with all state regulations, including but not limited to licensingrequirements, for the provision of care. Schedules staff for program andresponsible for education and orientation on the individuals plans, and formsfor documentation. Participates in rotating, on call responsibilities providingsupport 24 hours per day, seven days per week.

Benefits Summary

• The following health benefit options are available for full-time employees:
  • Health Access Preventative
  • Health Access Cooperative
• Employer funded Basic Life $15,000 (available to all full-time and part-time employees)
• Non-Medical Benefits: Dental, Vision, Long Term Disability, Accident, Hospital, Critical illness, Legal Assistance, ID Theft and pet discount program!
• All health and non-medical benefits are effective on the 1st of the month following date of hire.
• 401K Options - Following one year of employment
• PAIDTIME OFF - Bi-weekly allotment resulting in an annual total of 168 hours of PTO
• PAIDTRAINING - 75Hr certificate, CPR, Nurse Delegation, NAR (will pay tomaintain), TB, Food Handlers card, among other clinical specific trainingprograms.
• HOLIDAY PAY - Four paid holidays each year
• PROMOTIONALOPPORTUNITIES- Ask us about our career track!

Requirements & Essential job functions

• Be atleast 21 years of age or older
• Teachesand mentors staff to provide high level care in a safe environment
• Demonstratesdirect care skills, constant professionalism, critical thinking, andobjectivity
• Abilityto access the residences of the people we support, specifically those inthe caseload for the assigned program
• Minimumhigh school diploma or GED; Associates or Bachelor’s degree in HumanServices or related field preferred
• One ormore years of supervisory experience and case management in SupportedLiving
• Skillsnecessary to provide and teach individual care
• Experienceproviding support for intellectually and developmentally disabled adults
• Musthave a currently valid drivers license or valid drivers license as anactive duty armed forces personnel or dependent of an active duty armedforces personnel and the ability to be insured to drive agency vehicles
• Proofof vehicle insurance
• Providesdriving abstract on annual basis or as requestedProvidesvalid CPR and First Aid or obtain it within 60 days of employment
• ProvidesSupported Living letter of exemption or 75-hour training certificate orobtain it within 120 days of employment
• Providesa peer coaching certificate or obtain it within 180 days of employment
• Ableto pass a criminal background check with the State of Washington andmaintain clearance during tenure of employment
• Abilityto use email, word processing and spreadsheet software. Microsoft Officeexperience preferred.
• Abilityto use Therap or similar program for online documentation of care ofindividuals supported

Hope Human Services is a drug-free and equal opportunityemployer

Job Type

• Full-time

Wage

• $29.00 - $32.00/hour

Benefits

• Dentalinsurance
• Employeeassistance program
• Lifeinsurance
• Paidtime off
• Visioninsurance

Schedule

• 8 hourshift
• Mondayto Friday
• Oncall

Education

• Highschool or equivalent (Required)

Experience

• Supervisingexperience: 1 year (Required)

License/Certification

• Driver'sLicense (Required)

Work Location

• Onelocation

Work Remotely

• No