Social Services Navigator — Bridge to Community Resources

Southern California Permanente Medical Group; Duluth (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical and dental insurance

Pension plan and 401(k)

Generous paid time off

Job summary

The Southeast Permanente Medical Group (TSPMG) is seeking a Social Services Navigator to assess non-medical social needs and coordinate community resources for Kaiser members in Georgia. The role interacts with physicians, case managers, and staff to ensure continuity of care and efficient use of resources.

Based in the Georgia region, this in-person position requires travel to multiple medical offices and collaboration with social work teams to address SDOH and connect patients with local

Qualifications

• High School diploma required, associate degree or BSW preferred.
• Knowledge of community resources.
• At least 2 years’ experience in a health care setting.
• Working knowledge of federal, state, and local regulatory requirements including Medicare/HCFA.
• Functional knowledge of computers.
• BLS certification.

Responsibilities

• Performs assessment for non-medical social service needs as requested by providers and departments including but not limited to Oncology and Palliative Care.
• Assists LCSW/LMSW and MSW with long term planning and identifying appropriate community resources.
• Communicates social services interventions to the member/family and makes changes as appropriate.
• Identifies, integrates, and coordinates Kaiser Permanente and community health care resources and services for members and works in conjunction with Thrive Local (Community Support Hub).
• Addresses SDOH such as food insecurity, financial, transportation, utilities by accessing KP Resources and the Community that are impacting the quality of life with seriously ill members.
• Uses screening tools that exist in KPGA Health Connect and address the social/low acuity non-medical needs.
• In-person position requiring some travel to the different Medical Offices in the Kaiser Permanente Region to meet with patients and families as appropriate

Skills

Community resources knowledge

Computer skills

BLS certification

Education

High School diploma

Associate degree or BSW

Tools

KP Health Connect

Job description

The Southeast Permanente Medical Group (TSPMG) is seeking a Social Services Navigator to assess non-medical social needs and coordinate community resources for Kaiser members in Georgia. The role interacts with physicians, case managers, and staff to ensure continuity of care and efficient use of resources.

Based in the Georgia region, this in-person position requires travel to multiple medical offices and collaboration with social work teams to address SDOH and connect patients with local