Oncology Social Services Navigator: Care & Resources

Southeast Permanente Medical Group; Georgia; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Life insurance

Disability coverage

Generous paid time off

Work-life balance benefits

Job summary

Southeast Permanente Medical Group (TSPMG) is hiring a Social Services Navigator for the Oncology program in Duluth, GA. The role involves assessing non-medical social needs, coordinating community resources, and supporting oncology teams with long-term planning for patients and families.

The position requires knowledge of community resources, at least 2 years in healthcare, and familiarity with Medicare/HCFA regulations. Occasional travel to Kaiser Permanente offices is required.

Qualifications

• High School diploma required; associate degree or BSW preferred.
• Knowledge of community resources required.
• At least 2 years’ experience in a health care setting.
• Familiar with federal, state, and local regulatory requirements including Medicare/HCFA.

Responsibilities

• Performs assessment for non-medical social service needs as requested by providers and departments.
• Assists LCSW/LMSW and MSW with long-term planning and identifying community resources.
• Communicates social services interventions to members and families and updates plans as needed.
• Identifies and coordinates Kaiser Permanente and community health resources for members.
• Addresses SDOH issues such as food insecurity, finances, transportation, and utilities.
• Uses KP health tools (e.g., KPGA Health Connect) to address non-medical needs.
• Occasional travel to Kaiser Permanente Medical Offices to meet patients and families.

Skills

Community resources knowledge

Computer literacy

BLS certification

Education

High School diploma

Associate degree

BSW

Job description

Southeast Permanente Medical Group (TSPMG) is hiring a Social Services Navigator for the Oncology program in Duluth, GA. The role involves assessing non-medical social needs, coordinating community resources, and supporting oncology teams with long-term planning for patients and families.

The position requires knowledge of community resources, at least 2 years in healthcare, and familiarity with Medicare/HCFA regulations. Occasional travel to Kaiser Permanente offices is required.